Employee Relations Partner

Health Care District of Palm Beach County•West Palm Beach, FL

About The Position

The Employee Relations Partner establishes the fair and consistent application of policies for all employees and uses a consistent approach to holding staff accountable to performance and conduct expectations. The role supports the review of employee actions and conduct through consultation with leadership and partnership with the Human Resources Business Partner. The position supports business units by aligning HR activities with business objectives, consulting with management and leadership, and providing data-informed recommendations using HR metrics. It provides guidance on employee coaching, corrective action, grievance resolution, and organizational change, while collaborating with the HR leadership team to maintain consistent processes and support. The Employee Relations Partner manages complex employee relations matters and conducts objective workplace investigations, including interviews, documentation, and action plans. The role provides day-to-day performance-management guidance, helps improve workplace relationships and morale, and partners with leaders and employees to enhance engagement, productivity, retention, and team performance. The position addresses disputes, complaints, and grievances; interprets HR policies; and advises on consistent application and compliance with employment laws. It also supports unemployment claims and hearings, prepares and documents employment-related letters and notifications, contributes to regulatory reporting and audits, and reviews job descriptions with leadership as needed. The Health Care District of Palm Beach County is an independent special taxing district providing a healthcare safety net across Palm Beach County. The organization is committed to equal employment opportunity and maintains a drug-free workplace. Employment eligibility is verified through E-Verify. The role may require Agency of Health Care Administration (AHCA) background screening and clearance.

Requirements

At least 5 years of experience in Human Resources.
At least 3 years of employee-relations experience, including performance management, corrective or disciplinary action, and conducting investigations.
Bachelor’s degree in Human Resources, Business Administration, or a related field.
Knowledge of federal, state, and local employment law and related best practices, particularly Title VII of the Civil Rights Act, the Americans with Disabilities Act, and leave-related laws.

Nice To Haves

3–5 years of experience consulting with senior leadership teams.
Prior healthcare experience.
Master’s degree in Human Resources, Business Administration, or a related field.
Professional Human Resources certification.
Society for Human Resource Management Certified Professional (SHRM-CP) certification.
Society for Human Resource Management Senior certification.

Responsibilities

Align HR activities with business-unit objectives and provide HR guidance and decision support to management and leadership.
Use HR metrics to make and present data-informed recommendations to business partners.
Maintain an understanding of organizational and business-unit strategy to provide relevant HR consultation.
Advise on employee coaching, corrective action, and grievance resolution; support leadership and organizational change.
Collaborate with HR management and leadership to maintain consistency in processes, HR philosophy, and support.
Manage and resolve complex employee-relations issues, conducting thorough, objective investigations, interviews, documentation, and action planning.
Provide day-to-day performance-management guidance to line managers, including coaching, counseling, career development, and corrective actions.
Work with management and employees to improve workplace relationships, morale, productivity, and retention.
Address worker-manager disputes, interpersonal complaints, and formal grievances.
Interpret HR policies and procedures, provide policy guidance, and update policies and procedures as needed.
Adapt communication styles to provide effective collaboration and service to internal customers.
Investigate workplace complaints, misconduct, regulatory investigations, compliance concerns, and policy violations impartially.
Prepare documentation and support the unemployment claims management process, including responding to and attending hearings.
Prepare and document employment-related letters, memos, and notifications, including separation, transfer or promotion letters, telework agreements, and notification memos.
Advise supervisors and leaders on difficult employee issues, performance management, coaching, corrective actions, and discipline, in partnership with HR Business Partners.
Reduce legal exposure, support restructuring, and foster a transparent and productive workplace.
Maintain knowledge of federal, state, and local employment laws and related best practices.
Complete assigned regulatory reporting and data-management activities.
Participate in audits, reviews, and compliance monitoring, and furnish required HR documentation and information.
Review job descriptions as needed and collaborate with leadership to ensure accuracy and competitive pay grades.