Employee Relations Partner

Northwest Bank • State College, PA

7d • Hybrid

About The Position

The Employee Relations Partner plays a critical role in fostering a positive and compliant workplace culture within the bank. The role serves as a trusted advisor to leaders and employees, promoting fair and consistent treatment while mitigating risk and supporting the bank’s mission of integrity, customer service, and operational excellence. The position manages employee relations matters, conducts investigations, and supports policy adherence in alignment with banking regulations and employment law.

The position is performed onsite Monday through Thursday, with Friday as an optional work-from-home day.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• At least 5 years of progressive HR experience, with a strong focus on employee relations; banking or financial services experience is preferred.
• In-depth knowledge of employment law, regulatory compliance, and HR best practices.
• Exceptional communication, interpersonal, and conflict resolution skills.
• Ability to manage sensitive and complex situations with discretion and professionalism.
• Experience conducting investigations and preparing detailed reports.
• Proficiency in HRIS systems and Microsoft Office Suite.

Nice To Haves

• Master’s degree or HR certification, such as SHRM-CP or PHR.
• Experience working in a regulated industry such as banking or financial services.
• Strong analytical skills and ability to interpret data to inform decisions.
• Commitment to ethical practices, diversity, equity, and inclusion.
• Ability to build trust and influence across all levels of the organization.

Responsibilities

• Provide managers and employees with guidance on employee relations matters, including performance management, disciplinary actions, and conflict resolution.
• Conduct confidential investigations into employee complaints, including harassment, discrimination, and ethical concerns, in accordance with internal policies and banking regulations.
• Partner with Legal, Compliance, and HR leadership on consistent and legally sound handling of employee relations matters.
• Monitor and analyze employee relations trends, identify risk areas, and recommend proactive solutions to improve workplace culture and reduce liability.
• Support the development and delivery of training on workplace conduct, ethics, respectful communication, and regulatory compliance.
• Collaborate with HR Business Partners and senior leaders on organizational changes, restructures, and workforce planning initiatives.
• Maintain accurate, confidential employee relations case documentation in compliance with recordkeeping standards.
• Assist in reviewing and enhancing employee relations policies and procedures to align with banking industry standards and employment law.
• Interpret federal and state employment laws, banking regulations, and internal policies as a resource for the organization.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level