Employee Relations Partner

Northwest Bank • Columbus, OH

5d • Hybrid

About The Position

The Employee Relations Partner fosters a positive and compliant workplace culture within the bank and serves as a trusted advisor to leaders and employees. The role supports fair and consistent treatment, helps mitigate risk, and advances the bank’s mission of integrity, customer service, and operational excellence. It manages employee relations matters, conducts investigations, and supports policy adherence in alignment with banking regulations and employment law.

The position is performed onsite Monday through Thursday, with Friday as an optional work-from-home day.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• At least 5 years of progressive HR experience, with a strong focus on employee relations; banking or financial services experience is preferred.
• In-depth knowledge of employment law, regulatory compliance, and HR best practices.
• Exceptional communication, interpersonal, and conflict resolution skills.
• Ability to manage sensitive and complex situations with discretion and professionalism.
• Experience conducting investigations and preparing detailed reports.
• Proficiency with HRIS systems and Microsoft Office Suite.

Nice To Haves

• Master’s degree or HR certification, such as SHRM-CP or PHR.
• Experience in a regulated industry such as banking or financial services.
• Strong analytical skills and ability to interpret data to inform decisions.
• Commitment to ethical practices, diversity, equity, and inclusion.
• Ability to build trust and influence across all levels of the organization.

Responsibilities

• Advise managers and employees on employee relations issues, including performance management, disciplinary actions, and conflict resolution.
• Conduct confidential investigations into employee complaints, including harassment, discrimination, and ethical concerns, in compliance with internal policies and banking regulations.
• Partner with Legal, Compliance, and HR leadership to ensure employee relations matters are handled consistently and in a legally sound manner.
• Monitor and analyze employee relations trends, identify risk areas, and recommend proactive solutions to improve workplace culture and reduce liability.
• Support the development and delivery of training on workplace conduct, ethics, respectful communication, and regulatory compliance.
• Collaborate with HR Business Partners and senior leaders on organizational changes, restructures, and workforce planning initiatives.
• Maintain accurate, confidential employee relations case documentation in compliance with recordkeeping standards.
• Assist in reviewing and improving employee relations policies and procedures to align with banking industry standards and employment law.
• Interpret federal and state employment laws, banking regulations, and internal policies as a resource for the organization.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level