Employee Relations Manager

DriveTime • Tempe, AZ

4d • Hybrid

About The Position

The Employee Relations Manager (also referred to as Talent Support Manager) is a key member of the Talent Support Team, partnering with DriveTime managers and employees to foster a consistent, fair, and engaging company culture and to serve as a trusted advisor on employee-related matters. The role advises leaders on company policies, practices, and employee relations while balancing business and employee needs. It partners with managers across departments on performance management, employee concerns, and internal reviews, and collaborates with Leave, Legal, Benefits, HRBPs, and other partners to provide aligned, compliant, employee-centered solutions. The manager also serves as a primary contact for Talent Support inquiries, identifies trends and recommends data-informed solutions, manages multiple initiatives and projects, and contributes to improving Talent Support practices, policies, and the employee experience.

This is a hybrid position with an on-site expectation of at least four days per week. Hiring is contingent on successful completion of background and drug screening. DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer.

Requirements

• Minimum of 3–5 years of progressive HR experience, focused on Employee Relations or HR advisory support.
• Bachelor’s degree or equivalent years of experience required.
• Strong interpersonal and coaching skills, with the ability to influence and build trust at all levels of the organization.
• Solid judgment and problem-solving skills, with a balanced approach to employee and business needs.
• Strong proficiency in Microsoft Office Suite, including Excel and Word.

Nice To Haves

• Experience with HRIS platforms such as Workday.

Responsibilities

• Advise and coach leaders on company policies, practices, and employee relations matters, promoting consistency, fairness, and a focus on doing the right thing while balancing business and employee needs.
• Partner with managers across departments to guide performance management conversations, address employee concerns, and support internal reviews with a thoughtful, fair, people-first approach.
• Identify trends in performance management and employee relations and proactively recommend practical, data-informed solutions.
• Serve as a primary point of contact for Talent Support inquiries and handle questions and concerns responsively, with sound judgment and care.
• Collaborate with Leave, Legal, Benefits, HRBPs, and other partners to provide aligned, compliant, employee-centered solutions.
• Manage and prioritize multiple Talent Support initiatives and projects, ensuring timely delivery and alignment with business priorities.
• Contribute to continuous improvement of Talent Support practices, policies, and employee experience, and support additional responsibilities as needed.

Benefits

• Medical, dental, and vision insurance, with the company covering a sizable amount of insurance premiums.
• Company-paid life insurance.
• Short- and long-term disability coverage.
• 401(k).
• Professional growth opportunities.
• Tuition reimbursement.
• Wellness program with self-guided coaching and journeys, cash incentives, and discounts on medical premiums for participating in activities.
• In-house gym.
• Paid time off for full-time roles, including wellness days, holidays, and personal time.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager