Employee Relations/EEO Consultant

Virginia Information Technologies Agency•Richmond, VA

4d•$70,000 - $80,500

About The Position

The Virginia Department of Motor Vehicles is seeking an experienced Employee Relations/EEO Consultant to advise managers, conduct objective investigations, and help agency leadership build a fair and accountable workplace. DMV’s large, geographically distributed workforce brings a broad range of employee relations matters, including performance and misconduct issues, EEO complaints, and accommodation requests. The position handles employee relations casework and provides strategic support by tracking complaint trends, recommending practices to prevent prohibited conduct, and developing job aids, case scenarios, and reference materials that help supervisors apply HR policies. It calls for sound, well-documented recommendations, strong ethical judgment, attention to detail, and the ability to manage competing priorities and deadlines in a demanding, high-stress environment.

Requirements

Knowledge of federal and state employment laws and regulations and the ability to apply them to employee relations matters.
Knowledge of employee relations principles and practices, including progressive discipline and addressing employee performance and misconduct issues.
Experience researching employment law and HR policy issues to support recommendations and decisions.
Experience advising and coaching managers and supervisors on applying HR policies and procedures to workplace issues.
Experience administering employee grievance or dispute resolution processes, including tracking required timeframes.
Experience conducting workplace investigations, including gathering and analyzing evidence related to employee complaints and making objective findings.
Experience writing investigative reports, position statements responding to discrimination charges, and employment-related correspondence such as due process and grievance correspondence.
Experience processing employee accommodation requests, including engaging in the interactive process, documenting decisions, and maintaining confidential records.
Knowledge of performance management processes, including performance evaluations, performance improvement requirements, and rating appeals.
Experience tracking and analyzing workplace complaint trends and recommending practices to leadership.
Experience developing job aids, reference materials, or case scenarios to help supervisors apply HR policies.
Experience handling high-conflict situations and guiding them to successful and productive conclusions.
Strong attention to detail and ethical decision-making.
Ability to work in a demanding, high-stress environment, manage competing priorities, and meet deadlines.

Nice To Haves

Familiarity with the Commonwealth of Virginia’s Standards of Conduct.
Familiarity with the Grievance Procedure Manual.
Familiarity with DHRM and DMV HR policies, including policies related to disciplinary and discharge actions and prohibited conduct.
Familiarity with DHRM Policy 1.40, including the Below Contributor re-evaluation and appeal process.
Knowledge of Title VII of the Civil Rights Act as it applies to religious accommodation.
Experience preparing EEOC position statements.
Professional human resources certification, such as SPHR, SHRM-CP, or SHRM-SCP.
Work experience with the Commonwealth of Virginia in employee relations or equal employment opportunity, including familiarity with Commonwealth human resource systems, policies, and procedures.

Responsibilities

Research employment law and HR policy issues to support recommendations and decisions.
Advise and coach managers and supervisors on applying HR policies and procedures to workplace issues.
Administer employee grievance or dispute resolution processes and track required timeframes.
Conduct workplace investigations by gathering and analyzing evidence related to employee complaints and making objective findings.
Write investigative reports, position statements responding to discrimination charges, and employment-related correspondence, including due process and grievance correspondence.
Process employee accommodation requests, including engaging in the interactive process, documenting decisions, and maintaining confidential records.
Support performance management processes, including performance evaluations, performance improvement requirements, and rating appeals.
Track and analyze workplace complaint trends and recommend practices to leadership.
Develop job aids, reference materials, and case scenarios to help supervisors apply HR policies.
Handle high-conflict situations and guide them toward productive conclusions.