Employee Relations Consultant

Ochsner Health•New Orleans, LA

About The Position

Under general supervision and according to established policies, procedures, and guidelines, the Employee Relations Consultant supports, advises, develops, and consults with managers and employees on the knowledge, skills, and practical approaches needed to address common HR issues. The role uses HR information systems to process information, answer questions, and solve problems effectively and promptly. It also supports regulatory, legal, and administrative HR processes and provides project management support for HR strategies. The position requires keeping current with applicable federal, state, and local laws, accreditation standards, and regulatory requirements, and ensuring compliance within the assigned area. The employee must also follow the employer’s Compliance & Privacy Program and Standards of Conduct, including promptly reporting suspected unethical conduct and patient or employee safety, privacy, or other compliance concerns. The description summarizes the role and is not an exhaustive list of duties; responsibilities may change or expand. The role involves medium physical work, including exerting 20 to 50 pounds of force occasionally, 10 to 25 pounds frequently, and up to 10 pounds constantly to move objects. Routine work does not involve exposure to blood, body fluids, or tissue, and the incumbent is not expected to provide emergency care or first aid. There is no occupational risk of exposure to communicable diseases; however, work in a healthcare setting may involve exposure to hazardous medications or hazardous waste, depending on job duties. Occasional travel throughout the day is required.

Requirements

  • Bachelor’s degree in business administration or a related field; six years of experience may be substituted for the educational requirement.
  • Two years of related HR experience.
  • Investigative and consulting skills.
  • Basic knowledge of employee law.
  • Proficiency with computers, software, and web-based applications.
  • Effective verbal and written communication skills, including the ability to speak and present information in classroom settings and to large groups.
  • Strong interpersonal skills and the ability to remain calm in high-pressure situations.
  • Excellent organizational skills and the ability to handle confidential information responsibly.
  • Ability to travel occasionally throughout the day.

Nice To Haves

  • Professional in Human Resources (PHR) or Senior Professional in Human Resources (SPHR) certification.

Responsibilities

  • Support, advise, develop, and consult with managers and employees on approaches to common HR issues.
  • Use HR information systems to process information, answer questions, and solve problems effectively and promptly.
  • Support regulatory, legal, and administrative HR processes.
  • Provide project management support for HR strategies.
  • Remain knowledgeable about applicable federal, state, and local laws, accreditation standards, and regulatory agency requirements, and ensure compliance in the assigned area.
  • Comply with the Compliance & Privacy Program and Standards of Conduct, including promptly reporting known or suspected unethical conduct and patient or employee safety, privacy, or other compliance concerns.
  • Perform other related duties as required.
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