Employee Relations Consultant

Ochsner Clinic Foundation•New Orleans, LA

About The Position

Under general supervision and established policies, procedures, and guidelines, the Employee Relations Consultant supports, advises, develops, and consults with managers and employees on common HR issues. The role uses HR information systems to process information, answer questions, and resolve problems effectively and promptly. It also supports regulatory, legal, and administrative HR processes and provides project management support for HR strategies. The consultant remains knowledgeable about applicable federal, state, and local laws, accreditation standards, and regulatory requirements, and supports compliance with them. The role includes handling confidential information responsibly and reporting known or suspected unethical conduct, safety concerns, privacy issues, or other compliance-related concerns. Occasional travel throughout the day may be required. This position is based in a healthcare setting. The normal routine does not involve exposure to blood, body fluids, or tissue, and the employee is not expected to provide emergency care or first aid. There may be occupational risk of exposure to hazardous medications or waste in the healthcare environment. The position is classified as Medium Work, involving exertion of 20 to 50 pounds occasionally, 10 to 25 pounds frequently, and up to 10 pounds constantly to move objects.

Requirements

  • Bachelor's degree in business administration or a related field; six years of experience may be substituted for the education requirement.
  • Two years of related HR experience, unless substituted for the education requirement as stated in the posting.
  • Investigative and consulting skills.
  • Basic knowledge of employee law.
  • Proficiency with computers, software, and web-based applications.
  • Effective verbal and written communication skills, including the ability to speak and present information in classroom settings and to large groups.
  • Strong interpersonal skills and the ability to remain calm in high-pressure situations.
  • Excellent organizational skills and the ability to handle confidential information responsibly.
  • Ability to travel occasionally throughout the day.
  • Ability to meet the physical demands of Medium Work, including exerting 20 to 50 pounds occasionally, 10 to 25 pounds frequently, and up to 10 pounds constantly to move objects.

Nice To Haves

  • Certification as a Professional in Human Resources (PHR) or Senior Professional in Human Resources (SPHR).

Responsibilities

  • Support, advise, develop, and consult with managers and employees on common HR issues.
  • Use HR information systems to process information, answer questions, and solve problems in a timely and effective manner.
  • Support regulatory, legal, and administrative HR processes.
  • Provide project management support for HR strategies.
  • Remain knowledgeable about applicable laws, accreditation standards, and regulatory requirements, and support compliance.
  • Report known or suspected unethical or questionable conduct and patient or employee safety, privacy, or other compliance concerns.
  • Perform other related duties as required.
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