Employee Relations Coordinator

Healthnet Services, Inc•Orlando, FL
•$25 - $32

About The Position

The Employee Relations Coordinator supports the organization’s human resources operations, including recruitment and onboarding, compensation and benefits administration, employee relations, compliance, and training. The role requires a basic understanding of HR practices, strong interpersonal skills, and the ability to foster a positive and compliant work environment while managing day-to-day HR operations in alignment with organizational and regulatory goals. The position reports to the Administrator. The coordinator also supports facility and personnel recordkeeping, licensing, business office processes, staff communication, audits, regulatory submissions, and other administrative duties as assigned. The role includes physical activities such as standing, walking, stooping, kneeling, crouching or crawling, reaching, grasping, and finger movement.

Requirements

  • High school diploma.
  • At least one year of related experience in recruitment and staffing, employee relations, compliance, compensation and benefits administration, training and development, or experience with HR software.
  • Maintain Basic Cardiac Life Support (BLS) certification.
  • Proficiency in Microsoft 365 and basic computer skills.
  • Proven customer service skills.
  • Appropriate interpersonal and communication skills.
  • Ability to handle sensitive situations, including conflict management, with discretion and tact.
  • Problem-solving and conflict-resolution skills.
  • Ability to manage payroll effectively and efficiently.
  • Ability to understand and manage compensation structures, benefits administration, and labor laws.
  • Strong organizational skills and ability to manage multiple priorities simultaneously.
  • Ability to prioritize tasks and meet deadlines.
  • Ability to maintain complete and accurate financial, personnel, and facility records.
  • Ability to communicate and understand policies accurately.
  • Ability to maintain and support confidentiality.
  • Ability to stand, walk, stoop, kneel, crouch and/or crawl; reach, grasp, and use finger movement.

Responsibilities

  • Source candidates through job boards, social media, networking, and employee referrals.
  • Review applications, conduct interviews, and assess candidates’ skills, experience, and cultural fit.
  • Facilitate new-hire onboarding, including orientation, paperwork, and job-specific training.
  • Assist with assembling and maintaining personnel records and maintaining facility and personnel licenses.
  • Organize and complete onboarding requirements for new facility hires.
  • Coordinate and participate in new-staff orientation and annual education for existing staff.
  • Oversee payroll processes to ensure accurate and timely employee compensation.
  • Administer employee benefits programs, including health insurance, retirement plans, and wellness initiatives.
  • Partner with the Benefits team to enroll new team members and guide employees during annual open enrollment.
  • Advise and participate in salary negotiations, with guidance on compensation packages aligned with company policies and industry standards.
  • Mediate employee and workplace disputes fairly and constructively.
  • Develop, implement, and enforce HR policies and procedures.
  • Support performance evaluations, goal-setting, and coaching and feedback for employees and managers.
  • Organize and facilitate training and professional development opportunities.
  • Ensure compliance with applicable local, state, and federal labor laws and regulations, including FMLA, OSHA, and ADA.
  • Maintain confidential and accurate employee records in accordance with legal and company standards.
  • Stay current on HR-related legal requirements and best practices and support organizational compliance.
  • Promote a positive and inclusive workplace culture that supports respect, diversity, and employee well-being.
  • Assist with organizing business office processes and maintaining the employee handbook.
  • Provide clerical assistance to the Administrator, management company, and business office manager.
  • Comply with facility policies and procedures and identify needed changes.
  • Coordinate and participate in staff meetings and in-service programs.
  • Participate in Quality Improvement Programs.
  • Facilitate facility group chats and support streamlined communication.
  • Assist with facility audits and with registration, scheduling, and billing office duties when needed.
  • Respect patient and personnel rights to privacy, dignity, and confidentiality, and help provide a safe environment for patients and personnel.
  • Comply with the Ethics and Compliance Code of Conduct, OSHA standards, and HIPAA regulations; assist with preparation for regulatory agency inspections.
  • Complete necessary regulatory requirements and submissions, and assist with weekly, monthly, quarterly, and annual compliance requirements.
  • Manage and order printer toner.
  • Plan monthly birthday celebrations for team members.
  • Perform other duties as assigned.
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