Employee Relations Coordinator (Field)

Mechanical Solutions Inc.•Haskell, TX

1d•Onsite

About The Position

TW Constructors is seeking an Employee Relations Coordinator (Field) to serve as the primary on-site HR contact for its non-union field workforce. Working from construction field offices and trailers, this position helps employees navigate workplace concerns, supports fair and consistent treatment, connects field operations with Corporate Human Resources, and coordinates craft labor intake and required onboarding documentation. The role requires professional handling of difficult conversations, attentive listening, and accurate recordkeeping in a busy construction environment. The position works on-site at construction offices and trailers, with regular walking through active construction areas, exposure to varying weather conditions, and use of required personal protective equipment. The schedule aligns with the assigned project’s needs. The job description notes that responsibilities and activities may change at any time. TW Constructors describes its culture as collaborative, innovative, and people-centered, with a focus on inclusion, safety, work-life balance, professional development, and employee wellness. The company is an Equal Opportunity/Affirmative Action Employer and conducts background screening and drug-free workplace checks as part of hiring.

Requirements

Three or more years of HR or field administration experience with substantial employee relations and conflict-resolution responsibilities.
Experience supporting a non-union construction, manufacturing, or heavy industrial workforce.
Experience conducting objective workplace investigations and preparing clear, factual reports.
Working knowledge of employment requirements involving equal opportunity, harassment, discrimination, retaliation, wage and hour practices, leave, and accommodations.
Strong listening, communication, organizational, and conflict-resolution skills.
Ability to remain objective, exercise sound judgment, and manage sensitive information.
Proficiency with Microsoft Office and employee recordkeeping systems.
Ability to work on-site from construction offices and trailers, walk regularly through active construction areas, work in varying weather conditions, and use required personal protective equipment.

Nice To Haves

Bachelor’s degree in Human Resources, Business Administration, or a related field; equivalent relevant experience will be considered.
SHRM-CP or PHR certification.

Responsibilities

Serve as an approachable, objective contact for concerns involving working conditions, employee conflicts, unfair treatment, and policy violations.
Receive and document complaints, escalating serious concerns promptly to the Corporate HR Director.
Conduct workplace investigations under Corporate HR’s direction, including interviews, evidence gathering, and factual written reports.
Handle sensitive information discreetly and share it only as needed to address the matter.
Follow up on concerns and corrective actions, including potential retaliation concerns.
Help resolve employee conflicts before they affect safety, teamwork, or productivity.
Coordinate with appropriate leadership when concerns involve subcontractor personnel.
Coach Foremen and Superintendents on performance documentation, employee communication, and corrective action consistent with company policy.
Maintain regular visibility on the jobsite to build relationships and identify concerns early.
Partner with Safety, Operations, and Corporate HR to address workforce issues.
Coordinate craft employee intake with Recruiting, HR, Payroll, Safety, and field leadership.
Collect and track required new-hire paperwork, policy acknowledgments, and onboarding records.
Support employment eligibility verification through company-approved procedures.
Identify missing documentation and communicate outstanding requirements before employees begin assigned work.
Maintain accurate, organized employee records.
Direct payroll, benefits, leave, and accommodation questions to the appropriate corporate resource.