IT - IT Business Analyst/QA- Lead

Real Soft•Mason, OH
•Hybrid

About The Position

The EMIT QA Analyst champions quality across the full Software Development Life Cycle (SDLC), partnering with project teams to identify and resolve defects early and often. The role owns quality assurance activities for IT development and deliverables, including manual and automated testing, test data creation, and defect triage. On smaller projects, the analyst also helps gather requirements. The role is expected to bring fresh ideas and proven practices, particularly in using AI to improve testing efficiency, coverage, and quality, and to help modernize the organization's QA approach. The project covers run-the-business activities for Client and Broker portals within EyeMed IT. The position is hybrid, based at 4000 Luxottica Place in Mason, Ohio, with an expectation of working onsite three days per week; local candidates are preferred. The schedule is 40 hours per week, and the position is not eligible for overtime. The stated initial assignment is three months, with an opportunity for extension.

Requirements

  • At least 8 years of experience in a similar role, with a background in quality assurance and business analysis.
  • Solid understanding of software testing life-cycle activities, test architecture fundamentals, and black-box and grey-box test design principles.
  • Knowledge of manual and automated testing for UI, back-end/batch, and data conversion/ETL.
  • Working knowledge of databases and ability to write, run, and interpret SQL queries for data development and research.
  • Experience managing test environments and test data across multiple environments.
  • Strong analytical, critical-thinking, and problem-solving skills.
  • Experience with test automation and performance testing tools.
  • Experience using AI tools to create test cases and data.
  • Ability to prioritize and manage multiple tasks and projects at once.
  • Excellent written, verbal, listening, presentation, and documentation skills.
  • Strong organizational and teamwork skills, including ability to coordinate across a diverse, fast-moving environment.
  • Experience with Jira, Confluence or similar tools, and Microsoft Office applications.

Nice To Haves

  • Test automation experience leveraging AccelQ.
  • Security testing experience.
  • Experience writing requirements.
  • Experience with Facets.
  • Broad knowledge of or experience in managed vision care, healthcare, or retail.
  • Interest in assisting with requirements gathering beyond the testing role.

Responsibilities

  • Own QA activities for IT development and deliverables across the SDLC.
  • Partner with project teams to identify and resolve defects early and frequently.
  • Perform manual and automated testing, including testing of user interfaces, back-end/batch processes, and data conversion/ETL.
  • Create test data and manage test environments and test data across multiple environments.
  • Triage defects.
  • Use AI tools to support test-case and test-data creation and improve testing efficiency, coverage, and quality.
  • Help gather requirements on smaller projects and, when appropriate, assist with requirements gathering beyond the testing role.
  • Contribute ideas and practices to modernize the QA approach.
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