Emergency Vehicle Technician - Master 2nd Shift Louise Ave.

City of Charlotte•Charlotte, NC

About The Position

The City of Charlotte is hiring a Master Emergency Vehicle Technician for its General Services Department Fleet Management Division. The role supports Charlotte Fire by evaluating, inspecting, diagnosing, and repairing fire apparatus and related support equipment. It involves advanced work on electronically controlled diesel and gasoline engines, electrical, air brake, and hydraulic systems, and specialized fire apparatus systems such as fire pumps, multiplex electrical systems, line voltage systems, and aerial devices. The technician also mentors junior technicians and helps uphold high standards across the team. The position requires accurate work documentation using fleet maintenance software, interpreting manuals and electrical diagrams, using diagnostic software, estimating repair costs, and maintaining a safe work environment in the shop and field. The technician must participate in an on-call rotation covering 24-hour availability for seven consecutive days in a four-week rotation, including weekends and holidays. Occasional out-of-town travel for work or training may be required. The City provides modern garages with column lifts and diagnostic tools, OEM software, tooling and training, uniforms, and reimbursements and incentives. The advertised salary is $25.00, with compensation commensurate with experience; the listing gives no upper salary figure.

Requirements

High school diploma or GED and five years of relevant work experience, or an equivalent combination of education and relevant experience that provides the necessary knowledge, skills, and abilities.
Advanced knowledge and application of all phases of vehicle and equipment repair.
Knowledge of methods, tools, and materials used to maintain and repair fire apparatus, fire pumps, aerial devices, and Class 8 diesel-powered chassis.
Knowledge of Fleet Management Information Systems and occupational hazards and safety precautions of the trade.
Ability to communicate clearly and effectively orally and in writing with technicians, vendors, staff, and customers.
Ability to work without direct supervision, follow oral and written instructions, and resolve customer complaints.
Ability to lift up to 75 pounds of equipment and/or tools.
Must have or obtain within six months of hire: North Carolina Inspection License and AC Recovery and Recycling License.
Must have or obtain within one year of hire: Class B Commercial Driver's License and ASE Medium/Heavy Truck status.
Must have or obtain within 18 months of hire: EVT Master status for fire apparatus.
Must have basic hand tools and tool storage upon hire.
Ability to support the specified on-call rotation, including holidays and weekends, and travel out of town occasionally for work or training.

Nice To Haves

Degree or certification from an accredited technical school, college, or university, or manufacturer training certification related to fire apparatus.
ASE Medium/Heavy Truck Master Status.
Emergency Vehicle Technician Master Status.
At least three years of experience related to heavy truck and diesel engine repair.
At least two years of experience related to fire apparatus maintenance and repair.

Responsibilities

Evaluate, inspect, diagnose, and repair fire apparatus and support equipment used by the Charlotte Fire Department.
Diagnose and repair complex electronically controlled diesel and gasoline engines, electrical systems, air brakes, braking systems, and hydraulic systems.
Service specialized fire apparatus systems, including fire pumps, multiplex electrical systems, line voltage systems, and aerial devices.
Use fleet maintenance software to document work performed accurately.
Interpret manuals, electrical diagrams, and diagnostic software; translate findings into system documentation and repair types; and estimate repair costs.
Maintain a safe work environment in the shop and in the field, following safety procedures and identifying potential hazards.
Mentor and guide junior technicians and share expertise with the team.
Participate in an on-call schedule 24 hours a day, including holidays and weekends, for seven consecutive days in a four-week rotation.
Resolve customer complaints related to vehicle repairs and maintenance, and maintain effective working relationships with employees, vendors, and customers.
Travel out of town occasionally for work or training.

Benefits

Modern garages with column lifts and state-of-the-art diagnostic tools.
Access to OEM factory software, tooling, and training.
Uniforms provided.
$250 annual boot and prescription safety glass reimbursement.
Career growth opportunities, including EVT/ASE training incentives and tuition reimbursement.
$1,200 annual tool reimbursement.
$2,000 sign-on bonus.
2.5% shift differential for second- and third-shift positions.
2.5% Commercial Driver License incentive for valid Class A and B CDL holders.
12 paid holidays.
Comprehensive benefits package for eligible employees.