Emergency Vehicle Technician Master

City of Charlotte•Charlotte, NC

3d•$31 - $45

About The Position

The City of Charlotte’s Fleet Management Division is hiring an expert-level Emergency Vehicle Technician Master to maintain the fire apparatus and support equipment used by the Charlotte Fire Department. The technician performs daily evaluations, inspections, diagnoses, and repairs on a wide range of equipment supporting essential city operations. The position also provides technical leadership by mentoring junior technicians and helping maintain high standards across the team. The role includes advanced work on electronically controlled diesel and gasoline engines, electrical systems, air brakes, hydraulic systems, fire pumps, multiplex electrical systems, line-voltage systems, and aerial devices. The technician documents work in fleet maintenance software, interprets manuals, electrical diagrams, and diagnostic software, estimates repair costs, and maintains safe working conditions in the shop and field. The position requires participation in a 24-hour on-call rotation for seven consecutive days in a four-week rotation, including weekends and holidays, and occasional out-of-town travel for work or training. The City describes its Fleet Management Division as an award-winning team supporting one of the region’s largest and most advanced fire apparatus fleets. Technicians have access to modern garages, column lifts, diagnostic tools, OEM factory software, tooling, and training. Uniforms, specified reimbursements and incentives, and career development opportunities are also offered.

Requirements

High school diploma or GED and five years of relevant work experience, or an equivalent combination of education and relevant experience providing the knowledge, skills, and abilities needed for the job.
Advanced knowledge and application of all phases of vehicle and equipment repair.
Knowledge of methods, tools, and materials used to maintain and repair fire apparatus, fire pumps, aerial devices, and Class 8 diesel-powered chassis.
Knowledge of Fleet Management Information Systems.
Knowledge of occupational hazards and trade safety precautions.
Ability to work without direct supervision and follow oral and written instructions.
Ability to communicate effectively orally and in writing with technicians, vendors, staff, and customers.
Ability to resolve customer complaints and manage and resolve conflicts with staff, customers, and City vendors.
Ability to lift up to 75 pounds of equipment and/or tools.
Must have or obtain an NC Inspection License and AC Recover and Recycling License within six months of hire.
Must have or obtain a Class B Commercial Driver's License and ASE Medium/Heavy Truck Status within one year of hire.
Must have or obtain EVT Master status for fire apparatus within 18 months of hire.
Must have basic hand tools and tool storage upon hire.
Ability to support a 24-hour on-call schedule, including weekends and holidays, for seven consecutive days.
Ability to travel out of town occasionally for work or training.
Final candidates must pass a pre-employment drug-screening test and physical examination; candidates may also be asked to take a skills test or participate in other assessments.

Nice To Haves

Degree or certification from an accredited technical school, college, or university.
Manufacturer training certification related to fire apparatus.
ASE Medium/Heavy Truck Master Status.
Emergency Vehicle Technician Master Status.
At least three years of experience related to heavy truck and diesel engine repair.
At least two years of experience related to fire apparatus maintenance and repair.

Responsibilities

Evaluate, inspect, diagnose, and repair fire apparatus and support equipment used by the Charlotte Fire Department.
Diagnose and repair complex electronically controlled diesel and gasoline engines and modern electrical systems.
Troubleshoot and repair air and braking systems, complex hydraulic systems, fire pumps, multiplex electrical systems, line-voltage systems, and aerial devices.
Use fleet maintenance software to accurately document work performed.
Interpret manuals, electrical diagrams, and diagnostic software; translate findings into system documentation and repair types; and estimate repair costs.
Maintain a safe work environment in the shop and in the field, follow safety procedures, and assess potential hazards.
Mentor and guide junior technicians and share expertise to support their development and team standards.
Support a 24-hour on-call schedule, including weekends and holidays, for seven consecutive days in a four-week rotation.
Resolve customer complaints related to vehicle repairs and maintenance.
Establish and maintain effective working relationships with employees, vendors, and customers.
Travel out of town occasionally for work or training.

Benefits

Modern garages featuring column lifts and state-of-the-art diagnostic tools.
Access to OEM factory software, tooling, and training.
Uniforms provided.
$250 annual boot and prescription safety glass reimbursement.
Career growth opportunities, including EVT/ASE training incentives and tuition reimbursement.
Annual tool reimbursement of $1,200.
$2,000 sign-on bonus.
2.5% shift differential for second- and third-shift positions.
2.5% Commercial Driver License incentive for valid Class A and B CDL holders.
12 paid holidays.
Comprehensive benefits package for eligible employees.