Emergency Vehicle Technician Master

City of Charlotte • Charlotte, NC

1d • Onsite

About The Position

The City of Charlotte’s General Services Department is hiring a Master Emergency Vehicle Technician for its Fleet Management Division. The role supports Charlotte Fire by evaluating, inspecting, diagnosing, and repairing fire apparatus and support equipment. The technician handles complex electronically controlled diesel and gasoline engines, advanced electrical, air brake, hydraulic, fire pump, multiplex electrical, line voltage, and aerial-device systems. The position also includes mentoring junior technicians and maintaining high standards across the team.

The work takes place in modern garages equipped with column lifts, diagnostic tools, OEM factory software, tooling, and training. Technicians use fleet maintenance software to document work, interpret manuals and electrical diagrams, estimate repair costs, and maintain safe working conditions in the shop and field. The role requires participation in an on-call rotation for seven consecutive days in a four-week rotation, covering 24-hour availability, weekends, and holidays. Occasional out-of-town travel for work or training may be required.

The minimum qualification is a high school diploma or GED and five years of relevant work experience, or an equivalent combination of education and experience. Certain licenses and credentials may be obtained after hire within specified deadlines. Final candidates must pass a pre-employment drug screening and physical examination; background checks and assessments may also be part of the selection process.

Requirements

• High school diploma or GED with five years of relevant work experience, or an equivalent combination of education and relevant experience.
• Advanced knowledge and application of all phases of vehicle and equipment repair.
• Knowledge of methods, tools, and materials used to maintain and repair fire apparatus, fire pumps, aerial devices, and Class 8 diesel-powered chassis.
• Knowledge of Fleet Management Information Systems.
• Knowledge of occupational hazards and trade safety precautions.
• Ability to work without direct supervision and follow oral and written instructions.
• Ability to communicate effectively orally and in writing with technicians, vendors, staff, and customers.
• Ability to resolve customer complaints related to vehicle repairs and maintenance.
• Ability to lift up to 75 pounds of equipment and/or tools.
• Ability to support the specified on-call schedule, including weekends and holidays.
• Must have or obtain an NC Inspection License and AC Recover and Recycling License within six months of hire.
• Must have or obtain a Class B Commercial Driver’s License and ASE Medium/Heavy Truck status within one year of hire.
• Must have or obtain EVT Master status for fire apparatus within 18 months of hire.
• Must have basic hand tools and tool storage upon hire.
• Must be able to travel out of town occasionally for work or training.
• Final candidates must pass a pre-employment drug-screening test and physical examination.

Nice To Haves

• Degree or certification from an accredited technical school, college, or university.
• Manufacturer training certification related to fire apparatus.
• ASE Medium/Heavy Truck Master Status.
• Emergency Vehicle Technician Master Status.
• At least three years of experience related to heavy truck and diesel engine repair.
• At least two years of experience related to fire apparatus maintenance and repair.

Responsibilities

• Evaluate, inspect, diagnose, and repair fire apparatus and support equipment used by the Charlotte Fire Department.
• Diagnose and repair complex electronically controlled diesel and gasoline engines, modern electrical systems, air and braking systems, and hydraulic systems.
• Service specialized fire apparatus systems, including fire pumps, multiplex electrical systems, line voltage systems, and aerial devices.
• Use fleet maintenance software to accurately document work performed.
• Interpret manuals, electrical diagrams, and diagnostic software; translate findings into system documentation and repair types; and estimate repair costs.
• Maintain a safe work environment in the shop and in the field, follow safety procedures, and assess potential safety hazards.
• Mentor and guide junior technicians, sharing expertise to support their development and maintain team standards.
• Support an on-call schedule 24 hours a day, including holidays and weekends, for seven consecutive days in a four-week rotation.
• Resolve customer complaints related to vehicle repairs and maintenance.
• Establish and maintain effective working relationships with employees, vendors, and customers.
• Travel out of town occasionally for work or training.

Benefits

• Uniforms provided.
• Annual reimbursement of $250 for boots and prescription safety glasses.
• Career growth opportunities, including EVT/ASE training incentives and tuition reimbursement.
• Annual tool reimbursement of $1,200.
• $2,000 sign-on bonus.
• 2.5% shift differential for second- and third-shift positions.
• 2.5% Commercial Driver License incentive for valid Class A and B CDL holders.
• 12 paid holidays.
• Comprehensive benefits package for eligible employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED