Emergency Vehicle Technician - Master 2nd Shift Louise Ave.

City of Charlotte•Charlotte, NC

About The Position

The City of Charlotte is hiring a Master Emergency Vehicle Technician to evaluate, inspect, diagnose, and repair fire apparatus and support equipment used by the Charlotte Fire Department. The position supports essential city operations and works with a team of EVT- and ASE-certified Medium/Heavy Truck technicians. It includes advanced technical work as well as mentoring and guiding junior technicians. The technician diagnoses and repairs electronically controlled diesel and gasoline engines, electrical and air-brake systems, hydraulics, fire pumps, multiplex electrical systems, line-voltage systems, and aerial devices. The role uses fleet maintenance software to document work, interprets manuals and wiring diagrams, estimates repair costs, and applies safety procedures in the shop and field. The technician also participates in a rotating 24-hour on-call schedule for seven consecutive days in a four-week rotation, including weekends and holidays, and may travel out of town for work or training. The City provides modern garages, diagnostic tools, OEM software, tooling and training, uniforms, and specified reimbursements and incentives. Employment is subject to a background check, pre-employment drug screening and physical examination; candidates may also be asked to take a skills test or other assessments.

Requirements

High school diploma or GED and five years of relevant work experience, or an equivalent combination of education and relevant experience providing the necessary knowledge, skills, and abilities.
Advanced knowledge and application of all phases of vehicle and equipment repair.
Knowledge of methods, tools, and materials used to maintain and repair fire apparatus, fire pumps, aerial devices, and Class 8 diesel-powered chassis.
Knowledge of Fleet Management Information Systems and occupational hazards and safety precautions of the trade.
Ability to work without direct supervision; communicate effectively orally and in writing; follow oral and written instructions; and work with technicians, vendors, staff, and customers.
Ability to resolve customer complaints and manage conflicts with staff, customers, and City vendors.
Ability to lift up to 75 pounds of equipment or tools.
Must have or obtain an NC Inspection License and AC Recover and Recycling License within six months of hire.
Must have or obtain a Class B Commercial Driver's License and ASE Medium/Heavy Truck Status within one year of hire.
Must have or obtain EVT Master status for fire apparatus within 18 months of hire.
Must have basic hand tools and tool storage upon hire.
Ability to support the specified 24-hour on-call rotation, including holidays and weekends, and travel out of town occasionally for work or training.
Final candidates must pass a pre-employment drug-screening test and physical examination; background checks are required.

Nice To Haves

Degree or certification from an accredited technical school, college, or university.
Manufacturer training certification related to fire apparatus.
ASE Medium/Heavy Truck Master Status.
Emergency Vehicle Technician Master Status.
At least three years of experience related to heavy truck and diesel engine repair.
At least two years of experience related to fire apparatus maintenance and repair.

Responsibilities

Evaluate, inspect, diagnose, and repair fire apparatus and support equipment used by the Charlotte Fire Department.
Perform advanced diagnosis and repair of electronically controlled diesel engines, modern electrical systems, air and braking systems, hydraulic systems, fire pumps, multiplex electrical systems, line-voltage systems, and aerial devices.
Use fleet maintenance software to accurately document work performed.
Interpret manuals, electrical diagrams, and diagnostic software; document findings and repair types and estimate repair costs.
Maintain a safe work environment in the shop and in the field, following safety procedures and assessing potential hazards.
Mentor and guide junior technicians and share expertise to support team development and standards.
Participate in a 24-hour on-call schedule, including weekends and holidays, for seven consecutive days in a four-week rotation.
Resolve customer complaints related to vehicle repairs and maintenance and maintain effective working relationships with employees, vendors, and customers.
Travel out of town occasionally for work or training.

Benefits

Modern garages with column lifts and state-of-the-art diagnostic tools.
Access to OEM factory software, tooling, and training.
Uniforms provided.
Annual $250 boot and prescription safety-glass reimbursement.
Career growth opportunities, including EVT/ASE training incentives and tuition reimbursement.
Annual tool reimbursement of $1,200.
$2,000 sign-on bonus.
2.5% shift differential for second- and third-shift positions.
2.5% Commercial Driver License incentive for valid Class A and B CDL holders.
12 paid holidays.
Comprehensive benefits package for eligible employees.