Emergency Services Technician-Fontana Urgent Care

Loma Linda • Fontana, CA

2d • $19 - $28

About The Position

The Emergency Services Technician (EST) serves in a combination role, performing Patient Care Assistant (PCA), Registration staff, and Unit Secretary (US) duties under the supervision of a registered nurse, nurse practitioner, and physician in a fast-paced, freestanding urgent care department under the LLUCH license. The EST demonstrates flexibility and accepts changing assignments and duties at the beginning of and throughout the shift, such as Registration, Unit Secretary, or Patient Care Assistant responsibilities.

The position provides direct and indirect, age-specific, developmentally appropriate patient care as directed, and seeks clarification of duties as necessary. The EST uses interpersonal skills to support customer satisfaction, excellence in customer service, and safe patient care, and contributes to a caring, cooperative work environment serving a culturally diverse workforce and patient population. Other duties may be assigned as needed.

Loma Linda University Health is a Seventh-day Adventist, faith- and values-based Christian institution. Candidates must understand and embrace the mission, purpose, and identity of Loma Linda and its affiliated entities. The organization identifies its mission as continuing the teaching and healing ministry of Jesus Christ and its core values as compassion, excellence, humility, integrity, justice, teamwork, and wholeness.

Requirements

• High school diploma or equivalent.
• Successful completion of a basic arrhythmia and recognition course.
• Completion of an approved Certified Nursing Assistant (CNA) program or School of Nursing fundamentals; completion of an Emergency Medical Technician program may be considered in lieu of a CNA program.
• American Heart Association Basic Life Support (BLS) certification.
• Demonstrated competencies in fundamentals of patient care and knowledge of the scope of practice for unlicensed healthcare team members.
• Ability to read, write legibly, and speak English with professional quality.
• Ability to use computers, printers, and software necessary for the position, including Word, Outlook, and the organization's electronic medical record.
• Ability to troubleshoot patient care equipment and perform basic non-licensed patient care activities.
• Ability to comprehend and follow instructions; communicate positively, effectively, and professionally; collaborate; and accept direction.
• Ability to follow and enforce policies, remain calm and courteous under pressure, think critically, and use good judgment.
• Ability to work independently with minimal supervision, perform basic math, compose written material, and manage multiple assignments.
• Ability to organize and prioritize workload, solve problems, recall information accurately, and pay close attention to detail.
• Sensory abilities necessary for patient care and the work environment, including distinguishing colors and smells, hearing conversation and workplace sounds, seeing computer screens and written documents, and discerning temperature variances through touch.

Nice To Haves

• At least six months of experience as a paramedic transport provider, telemetry technician, unit secretary, or patient care assistant.
• Spanish language skills.
• Certified Nursing Assistant (CNA) or Certified Emergency Medical Technician (EMT) certification.

Responsibilities

• Perform Patient Care Assistant, Registration staff, and Unit Secretary duties as assigned.
• Accept changing assignments and duties at the beginning of and throughout the shift.
• Provide direct and indirect, age-specific, developmentally appropriate patient care as directed.
• Seek information and clarification about duties throughout the shift as necessary.
• Use interpersonal skills to support customer satisfaction, excellent customer service, and safe patient care.
• Contribute to a caring and cooperative work environment serving a culturally diverse workforce and patient population.
• Perform other duties as needed.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED