Emergency Services Supervisor Trauma Program Manager | Emergency Department

Avera • Marshall, MN

9d • Onsite

About The Position

The Emergency Services Supervisor Trauma Program Manager oversees patient care in the Emergency Department, ensuring services are safe, efficient, cost-effective, and supportive of patient, staff, and physician satisfaction. This is a clinical position that works in the unit as needed and serves as the Trauma and Stroke Coordinator. The role helps develop and implement staff competencies, monitors quality, provides education and teaching, and serves as a clinical resource to nursing staff. It also assists leadership with overall unit management and employee supervision.

The position is primarily scheduled Monday through Friday, either 8:00 a.m.–4:30 p.m. or 7:00 a.m.–3:30 p.m., with occasional night, weekend, and holiday involvement. Night, weekend, and holiday on-call involvement is also noted. The hourly range is $37.50–$56.00, depending on experience. The position requires 1–3 years of Emergency Department RN experience to be considered.

Requirements

• Registered Nurse (RN) license from the Board of Nursing; active license in the state of practice upon hire.
• 1–3 years of nursing experience; 1–3 years of Emergency Department RN experience is required for consideration.
• Ability to work the specified hours.
• Visual acuity adequate to perform position duties.
• Ability to communicate effectively and to hear, understand, and distinguish speech and other sounds.
• Ability to perform essential job functions satisfactorily, with reasonable accommodations where applicable.
• Commitment to Avera’s mission, vision, core values, and social principles; promote compassion, hospitality, and stewardship.
• Uphold Avera’s CARE standards: Communication, Attitude, Responsiveness, and Engagement.
• Maintain confidentiality and work effectively in a team environment.
• Comply with applicable safety principles, laws, regulations, and standards, including CMS, The Joint Commission, DHHS, and OSHA.

Responsibilities

• Assist with developing unit goals and objectives and ensure operating policies and procedures are implemented and followed.
• Participate in actions to meet budget and expense objectives.
• Assist with the unit-based competency program for each staff category.
• Coordinate staffing schedules and maintain appropriate staffing levels to support department efficiency.
• Collect data, complete chart audits, and monitor trends in collaboration with leadership to improve operations and patient outcomes.
• Assist leadership with assessing and addressing patient and family concerns.
• Review patient plans of care with direct caregivers and suggest interventions to improve efficiency and quality of care.
• Participate in patient care rounds and communicate with physicians, families, community agencies, social services, home care, therapies, case managers, and other care-planning disciplines.
• Maintain clinical skills according to unit-specific, competency-based criteria.
• Interview, hire, develop, train, and retain employees; plan, assign, and lead work; appraise performance; reward and coach employees; and address complaints and resolve problems.
• Serve as Trauma and Stroke Coordinator and provide clinical work in the unit as needed.

Benefits

• Paid time off available on Day 1 for eligible hires.
• Potential eligibility for Avera’s Student Loan Repayment Program, with monthly payments of $167 up to $10,000 to help pay down loan principal.
• Up to 5% employer matching contribution for retirement.
• Career development through hands-on training and mentorship.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed