Program Manager Trauma

St. Luke's Hospital - Sugar Land•Sugar Land, TX

9d•$42 - $63

About The Position

The Trauma Program Manager promotes optimal care for injured patients through clinical activities, professional and public education, injury prevention, performance improvement, and patient safety. The manager serves as a resource to patient care areas on nursing care for trauma patients and acts as a liaison among parties involved in trauma care. In conjunction with the Trauma Medical Director, the role is responsible for overall management of the trauma program and participates in developing a regionalized trauma system. The position coordinates trauma case reviews, trauma morbidity and mortality quality reviews, and education to improve care. It oversees the performance improvement and patient safety plan, reviews care against quality indicators, and ensures timely quality reviews and appropriate standards of care. It also coordinates reviews of trauma activation charges and trauma billing. The manager supports the facility’s trauma designation by participating in state professional organizations, maintaining required certifications, and coordinating facility-wide trauma orientation and education. The role ensures accurate administrative reporting and maintains the trauma registry in accordance with Texas and National Trauma Data Bank standards. It also protects patient privacy under HIPAA and promotes a safe patient-care and work environment.

Requirements

Bachelor of Science in Nursing.
Registered Nurse license in Texas (RN:TX).
One of the following certifications: Certified Emergency Nurse (CEN), Trauma Certified Registered Nurse (TCRN), or Critical Care Registered Nurse (CCRN) in Adult, Neonatal, Pediatric, or Acute care.
Trauma Nurse Core Course (TNCC).
5–7 years of recent, progressive clinical experience in Trauma, Emergency, or Critical Care nursing.
2–3 years of leadership or management experience.
Experience with the ACS verification/designation process.

Nice To Haves

Master of Arts in nursing, business, or another related field.
Experience as a Trauma Program Manager, Trauma Coordinator, or Trauma Registrar.

Responsibilities

Promote optimal care for injured patients through clinical activities, education, injury prevention, performance improvement, and patient safety.
Serve as a resource to patient care areas regarding nursing care for trauma patients and maintain effective communication among parties involved in trauma care.
Manage the trauma program in conjunction with the Trauma Medical Director and participate in developing a regionalized trauma system.
Coordinate reviews of trauma patients to identify admissions, deaths, and transfers.
Coordinate trauma morbidity and mortality quality reviews and education to improve trauma care.
Review trauma patient care against quality indicators, ensure standards of care, and complete quality reviews in a timely manner.
Oversee the performance improvement and patient safety plan.
Review trauma activations for appropriate charge entry and coordinate trauma billing reviews to ensure appropriate account usage.
Participate in state professional organizations as required for trauma designation.
Maintain TNCC, PALS or ENPC, and ACLS certifications.
Maintain the facility-wide trauma orientation and education program and ensure the facility meets trauma designation standards.
Ensure accurate administrative reporting and maintain the trauma registry according to Texas and National Trauma Data Bank standards.
Protect patient information and rights in accordance with HIPAA, and promptly report suspected violations.
Maintain a safe patient-care and work environment, promptly remove used or soiled equipment and linens to the appropriate location, ensure BMV scanning rates comply with policy, and report patient safety or hazard concerns.