Program Manager Trauma

CommonSpirit Health • Sugar Land, TX

8d

About The Position

The Trauma Program Manager promotes optimal care for injured patients through clinical activities, professional and public education, injury prevention, performance improvement, and patient safety. The role serves as a resource to patient care areas on nursing care for trauma patients and acts as a liaison among parties involved in trauma care, maintaining effective communication. In conjunction with the Trauma Medical Director, the manager is responsible for overall management of the trauma program and participates in developing a regionalized trauma system.

The position coordinates trauma case reviews and education, oversees the performance improvement and patient safety plan, maintains trauma-related education and orientation, and ensures the facility meets applicable designation standards. It also supports accurate trauma data collection and registry reporting, appropriate charge entry and billing review, patient privacy, and a safe work environment.

The role is based at St. Luke's Health–Sugar Land Hospital, a 100-bed facility serving Fort Bend County and Southwest Houston.

Requirements

• Bachelor of Science in Nursing.
• Registered Nurse license: TX (RN:TX).
• One of the following certifications: Certified Emergency Nurse (CEN), Trauma Certified Registered Nurse (TCRN), or Critical Care Registered Nurse (CCRN) in Adult, Neonatal, Pediatric, or Acute care.
• Trauma Nurse Core Course (TNCC).
• 5–7 years of recent, progressive clinical experience in Trauma, Emergency, or Critical Care nursing.
• 2–3 years of leadership or management experience.
• Experience with the ACS verification/designation process.

Nice To Haves

• Master of Arts in nursing, business, or another related field.
• Experience as a Trauma Program Manager, Trauma Coordinator, or Trauma Registrar.

Responsibilities

• Coordinate and facilitate reviews of trauma patients to identify trauma admissions, deaths, and transfers.
• Coordinate and facilitate Trauma M&M quality reviews.
• Coordinate education needed to improve trauma care.
• Review care for trauma patients who meet quality indicators and ensure the standard quality of care is delivered.
• Complete quality reviews in a timely manner.
• Oversee the performance improvement and patient safety plan.
• Review trauma activations for appropriate charge entry.
• Coordinate trauma billing review to ensure appropriate account usage.
• Participate in professional state organizations as required for trauma designation.
• Maintain required TNCC, PALS or ENPC, and ACLS credentials.
• Maintain the facility-wide trauma orientation and education program.
• Maintain the facility’s trauma designation by meeting standards for care, quality reviews, and community education.
• Ensure accurate data is collected for administrative reporting.
• Ensure the trauma registry meets standards set by the State of Texas and the National Trauma Data Bank.
• Protect patient information and rights and comply with HIPAA guidelines; report suspected violations immediately.
• Maintain a safe patient and work environment, including promptly removing used or soiled equipment and linen to the appropriate location.
• Ensure BMV scanning rates comply with current policy.
• Immediately report patient safety and hazard concerns.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager