Trauma Program Manager

HCA Healthcare•Smyrna, TN

12d

About The Position

The Trauma Program Manager works with the Trauma Medical Director and hospital leadership to ensure optimal trauma patient care, quality outcomes, and compliance with local, state, and national standards for Trauma Center designation and verification. The role directs operational initiatives and supports the Trauma Center’s administrative operations, financial support, clinical services, education, outreach, and research activities. The manager oversees program operations, personnel, and financial matters; coordinates trauma care across the continuum; supports clinical protocols and performance improvement; oversees trauma registry functions; and ensures accurate, timely reporting. The role also prepares the center for verification and re-verification, supports trauma quality management, coordinates with regional trauma systems and EMS, participates in disaster planning, and advances community education and injury prevention. The position includes collaboration with hospital departments, medical staff, pre-hospital providers, and governmental and professional organizations.

Requirements

Bachelor’s degree in Nursing.
Current Registered Nurse (RN) licensure in Tennessee or a compact state.
At least 3 years of nursing experience.
At least 3 years of trauma nursing experience.
Basic Life Support (BLS) and Advanced Cardiac Life Support (ACLS), or obtain both within 30 days of hire.
Trauma Nursing Core Course (TNCC).
Maintain 36 hours of trauma-related continuing education during the applicable verification cycle, or meet state-specific continuing education criteria for state-designated centers.
Maintain trauma patient confidentiality.

Nice To Haves

Master’s degree in Nursing or a related health field.
Experience in Quality/Performance Improvement.
Experience in Project Management.
TNCC Instructor qualification.
Emergency Nursing Pediatric Course (ENPC).

Responsibilities

Manage operational, personnel, and financial aspects of the Trauma Program, as appropriate, and assist with its budgetary process.
Coordinate management across the continuum of trauma care, including planning and implementing clinical protocols and practice management guidelines, monitoring in-hospital patients, and serving as a clinical practice resource.
Serve as a liaison to hospital administration and advise departments on regulatory standards and Trauma Center policies and procedures.
Oversee the Trauma Registry in partnership with the Clinical Data Registry Abstraction Operations Manager and ensure it supports the Trauma PI plan.
Maintain membership in a national or regional trauma organization and represent the Trauma Program on hospital, local, state, and national committees.
Use data and informational findings to develop measurable patient-care and injury-prevention initiatives and advocate for trauma patients.
Act as an agent for the Trauma Medical Director to ensure compliance with regional, state, and national trauma statutes and regulations.
Initiate, develop, plan, and evaluate administrative activities that support the Trauma Center’s mission and applicable ACS requirements; maintain trauma patient confidentiality.
Collaborate with the Trauma Medical Director on standards of performance, evaluation, and supervision for the Trauma Center’s clinical support staff.
Participate in research projects and analysis and distribution of findings; facilitate protocol design for accurate data collection, feedback, and analysis.
Participate in internal and external disaster management planning and serve on the hospital disaster management committee.
Coordinate and support disciplines involved in trauma care, serve as a resource for hospital staff and liaison to EMS agencies, and participate in programs supporting pre-hospital care, transportation, hospitalization, and rehabilitation.
Ensure accurate reports and timely submission of data to entities that fund trauma care.
Conduct Trauma Department meetings in partnership with the Trauma Medical Director.
Prepare for Trauma Center verification and re-verification by maintaining and organizing supporting documentation, completing applications or PRQ, and participating in site verification and designation visits.
Develop processes to monitor and improve the Trauma Center’s financial performance and resource utilization.
Monitor performance improvement activities with PI coordinators and the Trauma Medical Director; coordinate implementation of the Trauma Quality Management Plan.
Monitor clinical processes, outcomes, and system issues; develop quality filters, audits, and case reviews; and establish event-resolution activities and measures to mitigate future events.
Coordinate efforts among local and regional trauma systems to support quality care for adults and children in accordance with ACS guidelines, state and regional regulations, Joint Commission standards, and applicable policies.
Participate in local, state, and national governmental policy development and support the corporate government liaison.
Support trauma marketing, branding, and community information; provide staff development and community trauma education and prevention programs.
Maintain communication with regional hospital administrators, physicians, nurses, and pre-hospital providers, and provide feedback to referring providers and EMS agencies.
Support market share through patient and consumer education and improved satisfaction.
Complete 36 hours of trauma-related continuing education during the ACS verification cycle, or meet state-specific criteria for state-designated centers.

Benefits

Comprehensive medical coverage, including prescription drug and behavioral health coverage, free telemedicine, and free AirMed medical transportation.
Dental and vision benefits.
Life and disability coverage.
Flexible spending accounts and supplemental health protection plans.
Auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, and pet insurance.
Free counseling services and resources for emotional, physical, and financial wellbeing.
401(k) plan with a 100% match on 3% to 9% of pay, based on years of service.
Employee Stock Purchase Plan with 10% off HCA Healthcare stock.
Fertility and family-building benefits and adoption assistance.
Referral services for child, elder, and pet care, home and auto repair, and event planning.
Consumer discounts.
Retirement readiness, rollover assistance, and preferred banking partnerships.
Education assistance, including tuition, student loan, certification support, and dependent scholarships.
Colleague recognition program.
Time Away From Work Program, including paid time off, paid family leave, disability coverage, and leaves of absence.
Employee Health Assistance Fund offering free employee-only coverage to eligible full-time and part-time colleagues based on income.