Emergency Services Dispatcher
About The Position
The Emergency Services Dispatcher provides advanced emergency medical dispatch life support by giving callers pre-arrival instructions. The role operates and maintains Dispatch Call Center equipment, including State Police systems used to obtain criminal background information, and prepares and maintains reports and records relating to emergency responses. This is a full-time, mission-essential position. The incumbent may be required to report to work during a natural disaster, inclement weather, or crisis. The position is non-exempt under the Fair Labor Standards Act and is covered by a bargaining unit. Appointment is subject to a favorable suitability or fitness determination, and the position has a non-critical-sensitive security requirement. The incumbent must complete required training and certifications within specified timeframes. The role also requires compliance with DLA’s drug-free workplace policy, including applicable pre-employment and random drug testing.
Requirements
- Must be a U.S. citizen.
- One year of specialized experience directly related to the position; for GS-06, experience must be equivalent to the GS-05 level or equivalent in federal service, the military, or the private sector.
- Specialized experience includes answering 911 calls, working with emergency services dispatch equipment, providing instruction on emergency medical procedures, and interpreting pertinent laws and regulations.
- Must successfully complete required training, including Telecommunicator I and II and Hazardous Material Awareness certifications, within nine months of placement.
- Must obtain and maintain CPR and Emergency Medical Dispatch (EMD) certifications within one year.
- Must obtain certification to operate the Commonwealth Law Enforcement Assistance Network (CLEAN) within six months.
- Must meet applicable eligibility and regulatory requirements by the announcement’s cut-off or closing date.
- Males born after December 31, 1959, must be registered for or exempt from Selective Service.
- Must comply with DLA’s drug-free workplace policy and applicable drug testing.
- Education cannot substitute for specialized experience at this grade level.
Responsibilities
- Provide advanced emergency medical dispatch life support and pre-arrival instructions to callers.
- Operate and maintain Dispatch Call Center equipment, including State Police systems for obtaining criminal background information.
- Prepare and maintain reports and records relating to emergency responses.
- Report to work when required during natural disasters, inclement weather, or crises.
Benefits
- Federal employees and their families have access to a comprehensive benefits package; specific eligibility depends on position type.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
