Emergency Service Tech, Full Time, O'Connor Hospital

Bassett Healthcare Network•Town of Delhi, NY

About The Position

The Emergency Service Technician works under close or general supervision by licensed personnel, supporting and caring for patients who need urgent or emergency care in an urgent care or emergency medical setting. The role provides technical support to physicians, nurses, and other members of the health care team and helps coordinate patient care and flow within the scope of the position. The technician assists with patient treatments, monitoring, emergency procedures, specimen collection, phlebotomy, point-of-care testing, and other technical tasks as directed. The role also supports patient admission and discharge, activities of daily living, mobility, safety observation, equipment and supply management, and maintenance of a safe therapeutic environment. The technician reports significant changes in patient condition to the Registered Nurse and care team, participates in training and team activities, and completes required competencies and education.

Requirements

  • BLS certification within 6 months from date of hire is required.
  • High school diploma or GED is preferred.
  • One year of patient care experience is preferred.
  • Skills include accountability, adaptability, accuracy, attention to detail, communication, creative thinking, critical thinking, customer service, focusing, interacting with people, listening, and time management.
  • Heavy work: exerting up to 100 lbs. of force occasionally, up to 50 lbs. frequently, and/or up to 20 lbs. constantly to move objects.
  • Physical activities include occasional balancing, climbing, crouching, grasping, and kneeling; frequent visual acuity, stooping, standing, repetitive motion, reaching, pushing, pulling, and lifting; and constant typing/clerical work, dexterity, hearing, seeing/monitor or computer use, talking, walking, and fit testing.
  • Hazards include occasional burns, chemical, electrical, explosive, mechanical, and radiation/radiant energy exposure, and frequent bodily-fluid or bloodborne exposure.
  • Working conditions include occasional extreme temperatures, vibration, wet or humid conditions, dust, gases, or mists; frequent fumes and odors; and constant noise.
  • Occasional travel may be required, but not on a regular basis.

Nice To Haves

  • High school diploma or GED.
  • One year of patient care experience.

Responsibilities

  • Perform patient treatments assigned by the RN and other health care team members.
  • Receive direction and assignments from physicians and nurses and provide technical support to optimize patient care.
  • Report patient or client condition to the appropriate supervisor and staff members.
  • Coordinate and assist with care and patient flow by initiating specimen collection or treatment as directed and within the scope of the position.
  • Use critical thinking to support patient flow and a high standard of care.
  • Assist with training new ED Technicians and mentor and monitor ED Technician staff at the direction of an RN or provider.
  • Assist with resuscitation, CPR, and emergency airway procedures.
  • Assist with obtaining and documenting vital signs and placing oxygen saturation, cardiac monitoring, and non-invasive blood pressure monitoring systems.
  • Perform technical functions including obtaining 12-lead EKGs, discontinuing peripheral IVs, performing phlebotomy, and collecting, maintaining, and caring for laboratory specimens and Point of Care Testing.
  • Order and decontaminate equipment, instruments, and supplies.
  • Participate in the Emergency Decontamination Team.
  • Assist with patient positioning and application of orthopedic splints and dressings.
  • Measure and fit crutches and canes and instruct patients on their proper use.
  • Maintain appropriate medical equipment and supplies and monitor expiration dates.
  • Participate in team meetings and in-services as needed.
  • Assist with unit admission and discharge processes.
  • Inform the Registered Nurse and health care team about significant observed changes in a patient's condition.
  • Respond to patient requests and call lights and participate in timely intentional rounding.
  • Maintain a safe, comfortable, and therapeutic environment for patients and families in accordance with hospital standards.
  • Function appropriately in emergency situations.
  • Assist with restrained patients according to established policy and as directed by the RN and physician.
  • Use clinical knowledge to care for and manage patients based on their diagnoses.
  • Perform safety attendant duties and provide direct observation of patients at risk of harming themselves or others, as directed.
  • Assist with Environment of Care safety checks.
  • Monitor and record specimen refrigerator temperatures daily and respond appropriately to out-of-range temperatures.
  • Perform activities of daily living appropriate to the patient's condition, including toileting, hygiene, intake and output monitoring, meal serving and setup, and feeding.
  • Assist with range-of-motion exercises, transferring, and ambulating patients.
  • Use proper body mechanics and obtain help or appropriate equipment when lifting, moving, or transferring patients.
  • Communicate with patients, families, visitors, and hospital staff and convey needed information to patients and visitors.
  • Complete unit-specific and department competency requirements as measured by supervisory review.
  • Manage cardiac monitor alarms.
  • Attend relevant educational and training programs and document attendance on in-service logs.
  • Perform similar or related duties as requested or directed.

Benefits

  • Paid time off, including company holidays, vacation, and sick time.
  • Medical, dental, and vision insurance.
  • Life insurance and disability protection.
  • Retirement benefits including an employer match.
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