Emergency Services Tech II - Emergency Services - Full Time

Guthrie Enterprise • Binghamton, NY

4d

About The Position

The Emergency Department Emergency Services Technician (ED EST) provides and supports patient care and an exceptional patient experience in the ED. The role also supports efficient throughput for discharged and admitted ED patients.

Requirements

• High school graduate, GED, or equivalent.
• BLS certification required.

Nice To Haves

• EMT or EMT-P qualification preferred.
• EKG certification preferred.
• Phlebotomy certification preferred.
• Previous customer or patient relations experience preferred.
• At least 2 years of experience as a Patient Care Technician or CNA preferred.

Responsibilities

• Stock and organize ED supplies and equipment, including dietary supplies.
• Transport patients into and out of the ED, including assisting patients from private vehicles and moving them by wheelchair, stretcher, or hospital bed.
• Measure and document vital signs accurately and promptly.
• Provide support and information to patients and families in the ED waiting area while they await care or test results.
• Keep the Nurse First or Charge Nurse informed about changes in patients or families, increased anxiety, and patients expressing a desire or exhibiting behavior indicating they may leave without being seen.
• Perform phlebotomy as ordered by a provider or under Nursing Protocol orders.
• Perform the circulating role during trauma activations.
• Perform point-of-care testing (POCT) and daily quality improvement, document results, and follow procedures for reporting critical results.
• Perform EKGs as ordered by a provider or under Nursing Protocol orders.
• Respond to call bells and assist patients with needs such as ambulation, bed pans, and comfort measures.
• Perform hourly rounding with the ED RN and document it in the EHR.
• Perform 1:1 suicide watch or sitter duties when requested.
• Identify equipment or departmental repairs needed and submit work orders.
• Keep pre-hospital equipment clean and organized and communicate with pre-hospital providers.
• Participate in ED staff meetings and ED Shared Governance.
• Perform clerical tasks and other duties assigned to support departmental operations.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED