Emergency Services Tech

John Grace Construction•Muskegon, MI

About The Position

John Grace Restoration & Construction is seeking an Emergency Services Tech to help West Michigan homeowners recover from water, fire and smoke, storm, flood, and mold damage. The role involves varied restoration work and requires dependability, pride in workmanship, adaptability in a fast-paced environment, and willingness to learn multiple areas of restoration. The employee must participate in an on-call rotation and respond to weather-related events.

Requirements

  • Ability to perform physically active work, including standing, walking, bending, kneeling, crouching, climbing, and lifting or moving 50+ pounds.
  • Valid driver’s license and acceptable driving record.
  • Ability to pass a criminal background check for work on insurance-related claims.
  • Basic smartphone, email, and technology skills.
  • Ability to participate in the on-call rotation.

Responsibilities

  • Perform water mitigation, including water extraction, content manipulation, removal of affected building materials, cleaning and disinfecting, and placement of drying equipment.
  • Perform fire and smoke restoration, including structure cleaning, soot and smoke removal, odor remediation, and other required cleaning or demolition activities.
  • Perform demolition and remediation work, including removing building materials, setting up containment and negative air, and following procedures for safe and clean work environments.
  • Complete pack-outs and pack-backs by safely handling, wrapping, categorizing, loading, unloading, storing, and returning homeowner possessions.
  • Complete content cleaning, debris removal, deodorization, and general job-site cleaning as needed.
  • Document and inventory homeowner possessions using company digital record-keeping systems, including detailed notes and photos.
  • Load, unload, transport, organize, and properly store equipment, tools, materials, and homeowner contents.
  • Maintain clean and organized company vehicles, tools, equipment, and work areas.
  • Participate in the on-call rotation and respond to weather-related events.

Benefits

  • Paid time off
  • Paid holidays
  • Medical, dental, and vision insurance
  • Life insurance
  • 401(k) with company match after one year of employment
  • Monthly cell phone reimbursement
  • Employee Assistance Program (EAP)
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