Emergency Service Tech - Full Time Days

Bassett Healthcare Network•Village of Cooperstown, NY

About The Position

The Emergency Service Technician works under close or general supervision by licensed personnel and performs a variety of functions supporting the care of patients requiring urgent or emergency care in an urgent care or emergency medical setting. The role receives direction and assignments from physicians, nurses, and other healthcare team members, performs assigned patient treatments, supports patient flow, and reports significant patient-condition changes to the appropriate staff. The technician provides technical and basic patient care, including assisting with resuscitation and emergency airway procedures; obtaining and documenting vital signs; placing oxygen saturation, cardiac-monitoring, and non-invasive blood-pressure systems; obtaining 12-lead EKGs; discontinuing peripheral IVs; performing phlebotomy and Point of Care Testing; and collecting and maintaining laboratory specimens. Other duties include positioning patients, applying orthopedic splints and dressings, fitting and teaching patients to use crutches and canes, assisting with admission and discharge, and providing activities of daily living and mobility assistance. The role also supports equipment and supply management, decontamination, safety checks, patient observation, alarm management, and maintenance of a safe and therapeutic environment. The technician communicates with patients, families, visitors, and staff; responds to requests and call lights; participates in team meetings and training; and completes unit and department competencies. Occasional travel may be required.

Requirements

  • High school diploma or GED preferred.
  • One year of patient care experience preferred.
  • BLS certification required within six months of hire.
  • Skills in accountability, adaptability, accuracy, attention to detail, communication, creative thinking, critical thinking, customer service, focusing, interacting with people, listening, and time management.
  • Ability to meet the stated physical requirements, including heavy work exerting up to 100 pounds occasionally, 50 pounds frequently, and 20 pounds constantly.
  • Ability to work in the stated conditions and hazards, including exposure to bodily fluids and bloodborne hazards.

Nice To Haves

  • High school diploma or GED.
  • One year of patient care experience.

Responsibilities

  • Perform patient treatments assigned by the RN and other healthcare team members.
  • Receive direction and assignments from physicians and nurses and provide technical support for patient care.
  • Report patient or client condition information and significant changes to the appropriate supervisor, Registered Nurse, and healthcare team.
  • Coordinate care and patient flow, including initiating specimen collection or treatment within the position's scope as directed.
  • Assist with training and mentoring Emergency Department Technicians as directed by an RN or provider.
  • Assist with resuscitation, CPR, and emergency airway procedures.
  • Obtain and document vital signs and assist with placement of oxygen saturation, cardiac-monitoring, and non-invasive blood-pressure systems.
  • Obtain 12-lead EKGs, discontinue peripheral IVs, perform phlebotomy and Point of Care Testing, and collect, maintain, and care for laboratory specimens.
  • Order and decontaminate equipment, instruments, and supplies; participate in the Emergency Decontamination Team.
  • Position patients and apply orthopedic splints and dressings.
  • Measure and fit crutches and canes and instruct patients in their proper use.
  • Maintain appropriate medical equipment and supplies and monitor expiration dates.
  • Participate in team meetings and in-services as needed.
  • Assist with unit admission and discharge processes.
  • Respond to patient requests and call lights and participate in timely intentional rounding.
  • Maintain a safe, comfortable, and therapeutic environment for patients and families according to hospital standards.
  • Assist with restrained patients according to established policy and RN and physician direction.
  • Perform safety-attendant duties and provide direct observation of patients at risk of harming themselves or others when directed.
  • Support Environment of Care safety checks.
  • Monitor and record specimen refrigerator temperatures daily and respond appropriately to out-of-range temperatures.
  • Perform activities of daily living, including toileting, hygiene, intake and output monitoring, meal serving and setup, and feeding.
  • Assist with range-of-motion exercises, transfers, and ambulation; use proper body mechanics and obtain help or equipment when moving patients.
  • Communicate with patients, families, visitors, and hospital staff and convey needed information to patients and visitors.
  • Manage cardiac-monitor alarms.
  • Complete unit-specific and department competency requirements and attend relevant educational and training programs.
  • Perform similar or related duties as requested or directed.

Benefits

  • Paid time off, including company holidays, vacation, and sick time.
  • Medical, dental, and vision insurance.
  • Life insurance and disability protection.
  • Retirement benefits including an employer match.
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