Emergency Room Tech PRN 1

Intermountain Health•Butte-Silver Bow, MT

2d•$17 - $26•Onsite

About The Position

The Emergency Department Technician works under close or general supervision by licensed personnel to support and care for patients receiving urgent or emergency care. Care assignments are delegated through registered nurses and/or providers. The technician works directly with patients, observes assigned patients, responds to care needs, transports patients, delivers specimens to the laboratory, enters order data, answers and directs phone calls, and performs EKGs. The role includes direct interaction with patients experiencing behavioral, mental health, substance-use, or other conditions that may affect their behavior. The technician uses therapeutic interaction and crisis-intervention techniques to recognize and de-escalate escalating behavior, and provides one-to-one observation to support the safety of high-risk patients in the ER and other hospital areas. The position reports directly to the Director Emergency Department. The technician assists with patient care and procedures, including obtaining and documenting vital signs, assisting with lab draws, personal hygiene, feeding, mobility, wound care, Foley catheter insertion, orthopedic splints and dressings, emergency response, CPR, and airway procedures. The role also involves monitoring patient behavior, environment, and nutritional intake; accurately documenting patient information; coordinating with the care team; transporting patients; stocking and preparing rooms and nursing stations; and maintaining supplies and unit records. The technician follows hospital policies, infection-control and safety procedures, HIPAA requirements, and patients’ rights, and completes required annual education. This PRN 1 position is based at St James Hospital in Butte, Montana. The scheduled weekly hours are 0, and the position is not benefits eligible. The listed hourly range is $16.63–$25.95, with the actual rate dependent on experience and differentials. The posting also describes a comprehensive benefits package generally provided to caregivers, while specifying that this position is not benefits eligible.

Requirements

High school diploma or General Education Degree (GED).
Basic rhythm recognition competency within 6 months of hire.
BLS certification within 3 months of hire.
One to three months of related experience or training, or an equivalent combination of education and experience.
Typing skills.
Knowledge of medical terminology.
Computer charting skills.
Ability to communicate effectively and diplomatically within a multifunctional team.
Strong organizational skills and attention to detail.
Ability to function successfully in a fast-paced, service-oriented environment.
Ability to see and read information and labels, assess patient needs, operate monitors, and identify equipment and supplies.
Ability to communicate verbally and hear and understand spoken information, alarms, needs, and issues quickly and accurately, especially during emergencies.
Manual dexterity to operate delicate equipment with precision and accuracy, including frequent computer use and typing.
Ability to lift and move patients, bend, retrieve, lift, and carry supplies and equipment, including heavy items.
Ability to walk, assist with patient transport and ambulation, distribute supplies, and push or pull gurneys and portable equipment, including heavy items.
Ability to navigate crowded rooms and stand in a stationary position for an extended period.
Ability to communicate clearly, think clearly, and concentrate on assigned tasks; willingness to learn.

Nice To Haves

Associate of Arts degree.
Current C.N.A.
Previous experience in a mental health setting.

Responsibilities

Assist with lab drawings as needed.
Interact with patients, observe behavior, and communicate significant observations to nursing staff.
Greet and direct patients, visitors, and hospital personnel, providing accurate and courteous responses.
Access, manage, and update patient medical records through the hospital electronic medical record system while following HIPAA rules and patients’ rights policies.
Direct phone calls to registered nurses, relay messages, and maintain confidentiality and proper phone etiquette.
Monitor behavior, recognize escalation, provide therapeutic de-escalation, and coordinate and assist with care as directed.
Assist patients with physical needs, including hygiene, bathing, toileting, incontinence care, feeding, and mobility, in collaboration with nurses and physicians.
Obtain and accurately document vital signs, enter orders and procedures, and chart patient information and data.
Use Crisis Prevention Intervention when exposed to volatile patients to support safety.
Work cooperatively with physicians, social workers, crisis response workers, nurses, other providers, staff, patients, and families; coordinate department activity as directed by registered nurses.
Closely monitor patients and their environment to maintain safety for patients and associates, including providing continuous observation when assigned.
Assist with technical functions, including obtaining 12-lead EKGs, wound care, Foley catheter insertion, patient positioning, and application of orthopedic splints and dressings.
Assist nursing staff during emergency situations, including resuscitation, CPR, and emergency airway procedures.
Monitor and document nutritional intake and assist with assessment and planning for high-risk patient services.
Provide direct care and supportive counseling, and respond to code grays when available.
Participate in the facility Quality Improvement/IOP Program.
Communicate verbally, nonverbally, and in writing in a dignified and courteous manner.
Transport patients to rooms and procedures while maintaining their comfort and safety; demonstrate competence during transfers to or from the facility by ground or helicopter.
Stock rooms and nursing stations, prepare areas to receive patients, photocopy materials, and inventory and requisition supplies.
Use fax and copy machines, maintain organized and current unit records and files, attend unit meetings, read hospital email, and complete required annual education.
Be available to work as scheduled and on time, work overtime if needed, accept supervision, work well with others, follow service behaviors and policies, maintain appropriate grooming, comply with drug and alcohol policies, and be sufficiently rested and attentive to assigned duties.