Emergency Recovery Coordinator (ERC)

Paul Davis Restoration • Tampa, FL

10d • Remote

About The Position

Join a Team That Makes a Difference! As an Emergency Recovery Coordinator (ERC), you’ll be on the front lines, helping property owners navigate chaos and restore calm after traumatic events. If you’re a natural communicator, thrive in high-pressure situations, and want to make a real impact, this is your opportunity to shine! At Paul Davis, we’re more than a restoration company—we’re a trusted partner in restoring communities after fire, water damage, or other emergencies. As an industry leader in restoration and reconstruction across the U.S. and Canada, we’re seeking passionate, dynamic individuals to join our mission of delivering extraordinary care when people need it most.

Requirements

• Valid driver’s license, satisfactory driving record, and relevant experience.
• Ability to lift up to 50 pounds and work in varied indoor/outdoor conditions.
• Dynamic Communicator: Confidently deliver truth and certainty to clients in crisis.
• Organized & Adaptable: Strong planning skills with the ability to prioritize and manage time effectively.
• Tech-Savvy: Proficient with current technology to monitor and respond to leads.
• Community-Focused: Passionate about building relationships and volunteering in your local area.
• Resilient: Thrives in fast-paced, high-stress environments with a servant’s heart.

Responsibilities

• Consult directly with property owners impacted by emergencies, providing clarity and care.
• Establish positive, lasting relationships with clients, first responders, adjusters, and community leaders.
• Proactively identify revenue opportunities and secure mitigation work to stabilize and protect properties.
• Participate in community awareness events and volunteer to strengthen local ties.
• Respond to emergencies 24/7, including weekends and holidays, with a flexible schedule.

Benefits

• Dental insurance
• Health insurance
• Paid time off
• Training & development
• Vision insurance
• Company vehicle or Car allowance
• Three months of structured training, ongoing leadership development, and access to Paul Davis University.
• Control your schedule and grow your skillset with one-one-one mentorship.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed