Emergency Recovery Coordinator (ERC) - Colorado Springs, CO

Paul Davis • Colorado Springs, CO

8d • Onsite

About The Position

We help homeowners restore their homes and peace of mind after unexpected damage. As an Emergency Recovery Coordinator (ERC) with Paul Davis Restoration, you’ll play a key role in supporting customers and building strong relationships throughout the recovery process. We’re looking for reliable, hardworking individuals who are confident, motivated, and take pride in helping others and growing with our team.

Requirements

• 2+ years relevant marketing or sales experience.
• Ability to pass a criminal background check and drug screen

Nice To Haves

• 4-6 years' experience in franchise, restoration, construction/home improvement, fire services, EMS and/or insurance industry experience ideal

Responsibilities

• Respond to leads and communicate with potential customers in a timely manner
• Educate customers on available services and recommend appropriate solutions
• Provide support and resources to property owners after emergency events
• Build and maintain positive relationships within the local community
• Participate in community events and help promote services
• Stay familiar with assigned service area and available resources
• Meet sales goals and support program growth
• Maintain required certifications and follow company standards
• Be available for on-call shifts, including nights, weekends, and holidays as scheduled

Benefits

• 120 hours paid time off
• 7 company paid holidays
• 401(k) with company match
• Medical, dental, vision, life, supplemental, and disability insurance offered
• Vehicle stipend

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed