Emergency Department Technician - Emergency Department

CHRISTUS Health•Orange, TX

18h

About The Position

The Emergency Department Technician uses skills and knowledge from areas including emergency department technology, patient registration, unit clerical work, and monitor technology. Under the supervision of a registered nurse, the technician performs RN-delegated tasks and assists nursing staff with patient care within their training, competence, and skill. The technician follows hospital policies and procedures and helps maintain a clean, organized, adequately stocked, and safe patient environment. The position also includes patient registration and clerical duties. The technician welcomes patients, supports their comfort while they wait, documents demographic, insurance, and financial information, retrieves or compiles reports, serves as a unit receptionist, transcribes orders, requests patient-care items, and helps maintain patient, unit, and hospital records. The technician demonstrates adherence to CHRISTUS Health CORE values and performs other duties as assigned.

Requirements

High school diploma or GED is preferred.
Completion of one of the following educational programs, or previous CHRISTUS Emergency Technician experience, is required: Nursing Assistant program, Medical Assistant program, Basic EMT program, Intermediate EMT program, PT Care Tech program, or military basic combat training and Advanced Individual Training for military medics.
BLS certification is required.
Must maintain one of the following certifications: state Certified Nursing Assistant license, Certified Medical Assistant, Certified Patient Care Tech, or national registry or state Emergency Medical Technician license.
Required certifications must be obtained within the designated time frame under the CHRISTUS Health License, Certification and Registration Verification Policy.

Nice To Haves

One to two years of patient care experience in an acute care hospital, emergency department, EMT field/Emergency Care, or military medic setting is preferred.

Responsibilities

Meet the expectations of applicable OneCHRISTUS competencies: Leader of Self, Leader of Others, or Leader of Leaders.
Assist with patient admissions, transfers, and discharges.
Observe patient condition in accordance with training, recognize changes in status, and report findings to the RN.
Escort stable patients to other departments as required.
Clean, procure, and return equipment and supplies; assist with ordering and maintaining stock.
Maintain competency in special procedures, including venipuncture, splinting, staple and suture removal, nonsterile dressing changes, peak expiratory flow rate measurement, pulse oximetry, and crutch training.
Set up for Emergency Department procedures and assist the RN as directed.
As delegated by the RN, operate patient monitoring equipment; record rhythm strips; and perform 12-lead EKGs, biomarker testing, and glucometer readings.
Perform phlebotomy, collect ordered laboratory specimens, and insert saline locks under the RN’s direction.
Provide assigned patient care that meets patients’ population-specific and developmental needs, adapting assessment, treatment, and care methods to individual physical, psychosocial, cultural, age-specific, and other developmental needs.
Under the Registered Nurse’s direction, perform clerical and other non-nursing duties on nursing units, including receptionist duties, transcribing orders, requesting patient-care items, and maintaining records.
Greet patients in a friendly, courteous, and professional manner and apply customer-service principles and departmental expectations.
Show concern for patient problems and help ensure patient comfort while patients wait to be registered or seen by a provider.
Document required demographic, insurance, and financial information in the computer system.
Compile or retrieve scheduled reports from the computer system.
Demonstrate adherence to CHRISTUS Health CORE values.
Perform other duties as assigned.