Emergency Department Technician - Emergency Department

CHRISTUS Health•Orange, TX

19h

About The Position

The Emergency Department Technician performs a variety of registered nurse-delegated tasks under the supervision of a registered nurse, assisting nursing staff with patient care in accordance with the technician’s training, competence, and skill. The role combines responsibilities associated with an ED technician, patient registrar, unit clerk, and monitor technician. The technician follows hospital policies and procedures and helps maintain a clean, organized, adequately stocked, and safe patient environment. The technician supports patient care and unit operations, including patient admissions, transfers, discharges, monitoring, specimen collection, and delegated clinical procedures. The role also includes clerical and registration duties, such as greeting patients, documenting demographic and insurance information, maintaining records, transcribing orders, and requesting patient-care items. The technician adapts assigned care to the physical, psychosocial, cultural, age-specific, and developmental needs of patients served by the department.

Requirements

Completion of one of the following educational programs or previous CHRISTUS Emergency Technician experience: Nursing Assistant program, Medical Assistant program, Basic EMT program, Intermediate EMT program, PT Care Tech program, or military basic combat training and Advanced Individual Training for military medics.
BLS certification is required.
Must maintain one of the following certifications: Certified Nursing Assistant license in the state of employment; Certified Medical Assistant; Certified Patient Care Tech; or Emergency Medical Technician (EMT) national registry or state license.
Obtain required certifications for the position within the designated time frame, in accordance with the CHRISTUS Health License, Certification and Registration Verification Policy.

Nice To Haves

High school diploma or GED is preferred.
1–2 years of patient-care experience in an acute-care hospital, emergency department, EMT field/Emergency Care, or military medic setting is preferred.

Responsibilities

Meet expectations of applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
Assist with patient admissions, transfers, and discharges.
Observe patients’ conditions, recognize changes in status, and report findings to the RN.
Escort stable patients to other departments as required.
Clean, procure, and return equipment and supplies; assist with ordering and maintaining stock items.
Maintain competency in special procedures, including venipuncture, splinting, staple and suture removal, nonsterile dressing changes, peak expiratory flow rate measurement, pulse oximetry, and crutch training.
Set up for Emergency Department procedures and assist the RN as directed.
As delegated by the RN, operate patient monitoring equipment, record rhythm strips, run 12-lead EKGs, and obtain biomarker and glucometer readings.
Perform phlebotomy, collect ordered laboratory specimens, and insert saline locks under RN direction.
Perform assigned patient-care responsibilities in a manner that meets patients’ population-specific and developmental needs, adapting care methods to accommodate individual physical, psychosocial, cultural, and age-specific needs.
Under the Registered Nurse’s direction, perform clerical and non-nursing duties on nursing units, including receptionist duties, transcribing orders, requesting patient-care items, and maintaining patient, unit, and hospital records.
Greet arriving patients in a friendly, courteous, and professional manner; demonstrate customer-service principles and departmental expectations.
Show concern for patient problems and help ensure patient comfort while patients wait to be registered or seen by a provider.
Document necessary demographic, insurance, and financial information in the computer system.
Compile or retrieve scheduled reports from the computer system.
Demonstrate adherence to CHRISTUS Health CORE values.
Perform other duties as assigned.