Emergency Department Technician - Emergency Department

CHRISTUS Health•Port Arthur, TX

18h

About The Position

The Emergency Department Technician uses skills and knowledge across several areas, including ED technician, patient registrar, unit clerk, and monitor technician. Under a registered nurse’s supervision, the technician performs RN-delegated tasks and assists nursing staff with patient care in accordance with their training, competence, and skills. The technician follows hospital policies and procedures and helps maintain a clean, organized, adequately stocked, and safe patient environment. The role also includes clerical and registration duties under the direction of a registered nurse. As a patient registrar, the technician greets patients professionally, helps ensure their comfort while they wait, documents demographic, insurance, and financial information in the computer system, and retrieves or compiles scheduled reports. The technician demonstrates adherence to CHRISTUS Health’s CORE values and performs other duties as assigned.

Requirements

A High School Diploma or GED is preferred.
Completion of one of the following educational programs, or previous CHRISTUS Emergency Technician experience, is required: Nursing Assistant program, Medical Assistant program, Basic EMT program, Intermediate EMT program, PT Care Tech program, or military basic combat training and Advanced Individual Training for military medics.
BLS certification is required.
Must maintain one of the following: a Certified Nursing Assistant license in the state of employment, Certified Medical Assistant certification, Certified Patient Care Tech certification, or EMT national registry certification or state license.
Required certifications must be obtained within the designated time frame in accordance with the CHRISTUS Health License, Certification and Registration Verification Policy.

Nice To Haves

1–2 years of patient care experience in an acute care hospital, emergency department, EMT field/Emergency Care, or military medic setting is preferred.

Responsibilities

Meet expectations of the applicable OneCHRISTUS competencies: Leader of Self, Leader of Others, or Leader of Leaders.
Assist with patient admissions, transfers, and discharges.
Observe patients in accordance with training, recognize changes in patient status, and report findings to the RN.
Escort stable patients to other departments as required.
Clean, procure, and return equipment and supplies; assist with ordering and maintaining stock items.
Maintain competency in special procedures, including venipuncture, splinting, staple and suture removal, nonsterile dressing changes, peak expiratory flow rate measurement, pulse oximetry, and crutch training.
Set up for Emergency Department procedures and assist the RN as directed.
As delegated by the RN, operate patient monitoring equipment; record rhythm strips; perform 12-lead EKGs, biomarker tests, and glucometer readings.
Perform phlebotomy, collect ordered laboratory specimens, and insert saline locks under RN direction.
Provide assigned patient care in a manner that meets the population-specific and developmental needs of patients, adapting assessment, treatment, and care methods to individual physical, psychosocial, cultural, age-specific, and other developmental needs.
Under the Registered Nurse’s direction, perform clerical and non-nursing duties, including serving as a unit receptionist, transcribing orders, requesting items for patient care, and helping maintain patient, unit, and hospital records.
Greet arriving patients in a friendly, courteous, and professional manner; apply customer service principles and departmental expectations.
Show concern for patient problems and help ensure patient comfort while they wait to be registered or seen by a provider.
Document required demographic, insurance, and financial information in the computer system.
Compile or retrieve scheduled reports from the computer system.
Demonstrate adherence to the CORE values of CHRISTUS Health.
Perform other duties as assigned.