Emergency Department Technician

Alaska Native Tribal Health Consortium•Anchorage, AK

19d•Onsite

About The Position

Under general supervision, the Emergency Department Technician supports physicians and nurses by performing tasks that assist with patient care and treatment. The role helps maintain timely patient flow and ensures the department is clean, stocked, and ready to receive and treat patients. Duties are performed within the scope of practice for an unlicensed practitioner. The technician assists with examinations and diagnostic and therapeutic procedures; obtains vital signs; provides comfort; and responds to patient and family needs. At the direction of a licensed healthcare provider, the technician performs phlebotomy and 12-lead EKGs, transports patients, places patients on cardiac and vital-sign monitors, and performs basic emergency procedures. These include point-of-care testing, thermal applications, non-sterile soaks, simple dressings, and IV removal. The role also includes approved orthopedic procedures, such as applying splints and devices and fitting patients for crutches. The technician obtains and transports specimens, prepares patients for examinations, interventions, transport, and discharge, and observes patients with suicidal ideation, behavioral health issues, or other safety concerns. The technician reports significant changes or unusual occurrences to the primary registered nurse, documents patient information and care, and communicates and collaborates with the healthcare team. Additional duties include preparing patient rooms, housekeeping, cleaning equipment and workspaces, identifying equipment malfunctions and referring them for repair, stocking supplies, completing daily checklists, and training or cross-training technical staff as requested. Emergency Technician II employees also serve as preceptors for new hires, participate in a unit or hospital-wide council, and complete at least one specialty training related to patient safety. Other duties may be assigned. Some incumbents may be required to obtain additional certifications or training in specialty areas, depending on organizational needs.

Requirements

High school diploma or GED equivalent.
Current Basic Life Support (BLS) card.
Emergency Medical Technician certificate, Certified Medical Assistant (CMA) credential, or current State of Alaska Nurse's Aide Assistant credential.
Emergency Technician I: no work experience required.
Emergency Technician II: two years of experience working as an Emergency Tech and/or comparable experience.
Emergency Technician III: four years of experience working as an Emergency Tech and/or comparable experience.
Knowledge of medical terminology and procedures common to an emergency department.
Knowledge of universal precautions, basic anatomy, and disease processes.
Knowledge of applicable federal, state, tribal, and local regulations and requirements.
Oral and written communication skills.
Ability to assess and prioritize multiple tasks, projects, and demands.
Ability to coordinate multiple departments and individuals to complete a task.
Skill operating a personal computer using a variety of software applications.

Nice To Haves

Seeking a degree or certification in nursing or healthcare.
Experience working in the medical or healthcare field.

Responsibilities

Support physicians and nurses by performing patient-care tasks within the scope of practice for an unlicensed practitioner.
Respond to requests for assistance and facilitate timely patient flow through the department.
Keep the unit clean, stocked, and ready to receive and treat patients.
Assist with physical examinations and diagnostic and therapeutic procedures.
Obtain vital signs, provide comfort, and assist with patient and family needs.
At the direction of a licensed healthcare provider, perform phlebotomy and 12-lead EKGs, transport patients, and place patients on cardiac and vital-sign monitors.
Perform basic emergency procedures, including point-of-care testing, thermal applications, non-sterile soaks, simple dressings, and IV removal.
Perform approved orthopedic procedures, including applying splints and devices and fitting patients for crutches.
Obtain and transport laboratory specimens.
Prepare patients for initial examinations, interventions, transport, and discharge.
Observe patients with suicidal ideation, behavioral health issues, or other safety concerns to ensure safety and stability.
Report significant changes or unusual occurrences to the primary registered nurse.
Record and report information within the scope of knowledge and document patient information and care provided.
Use communication and problem-solving skills to promote a positive work environment and resolve conflict.
Collaborate with nursing, supportive services, and healthcare team members to promote respectful patient care.
Prepare patient rooms and participate in housekeeping duties as directed by nursing staff.
Clean equipment and workspaces, recognize equipment malfunctions and refer them for repair, and stock supplies as needed.
Train and cross-train other technical staff as requested.
Complete daily checklists as required and represent the organization and department professionally and courteously.
Perform other duties as assigned.
For Emergency Technician II: act as a preceptor for new hires, participate in a unit or hospital-wide council, and complete at least one specialty training related to patient safety.

Benefits

Medical insurance through the Federal Employee Health Benefits Program, with over 20 plans and tiers.
Cost-share dental and vision insurance.
Discounted pet insurance.
Retirement contributions through pre-tax or Roth 403(b) options.
401(a) retirement plan with matching contributions of up to 5% of eligible pay after one year of employment, based on employee contributions, and potential annual discretionary employer contributions of up to 3%.
Paid time off beginning immediately, accruing up to six hours per pay period, with accruals increasing based on years of service.
Eleven paid holidays.
Paid parental leave or miscarriage/stillbirth leave eligibility after six months of employment.
Basic short- and long-term disability premiums, AD&D insurance, and basic life insurance covered by ANTHC, with optional additional coverage available.
Flexible spending accounts for healthcare and dependent care.
Ancillary cash benefits for accident, hospital indemnity, and critical illness.
On-site child care facility.
Employee Assistance Program, including grief support, financial counseling, mental and emotional health support, and discounted legal advice.
Tuition discounts for employees and eligible dependents at Alaska Pacific University.
On-site training courses and professional development opportunities.
License and certification reimbursements and occupational insurance for medical staff.
Emergency travel assistance.
Education assistance or education leave eligibility.
Discount program for travel, gym memberships, amusement parks, and more.