Emergency Department (ED) Technician - Emergency Department

Wellstar Health System•Austell, GA
•Onsite

About The Position

The Emergency Department (ED) Tech Level I is a multi-skilled caregiver who works under the direction of a professional Registered Nurse. The role provides safe, age-appropriate patient care through clinical functions and technical procedures, including obtaining vital signs, performing 12-lead EKGs and bedside blood sugar testing, providing superficial wound care and oral suctioning, applying splints, and instructing patients in safe crutch ambulation. The technician uses aseptic technique for urethral catheterization, sterile tray preparation, dressing applications, and phlebotomy. The position also involves operating and observing cardiac monitors to recognize arrhythmias at applicable sites, operating pulse oximetry monitors, and being familiar with specialty instruments and trays, including trauma resuscitation equipment and setup, ENT trays, and special procedure trays. The technician transports patients, supplies, equipment, and medications; maintains appropriately stocked patient care areas; monitors and documents patients in restraint or seclusion; and performs other duties necessary to support patient care. As a Telesitter Facility Liaison, the technician maintains telesitter carts, performs safe-room checks and environmental rounds, troubleshoots connectivity issues, and responds to remote telesitter escalations as needed.

Requirements

  • High school diploma or equivalent from an accredited program.
  • Basic Life Support (BLS) certification, or BLS Instructor certification; certifications are required upon hire unless otherwise stated.
  • Effective verbal and written communication skills.
  • Proficiency with desktop computers.
  • Willingness to be a team player and self-starter.
  • Proficiency obtaining vital signs using manual processes.

Responsibilities

  • Obtain and document vital signs and notify the nurse of abnormal results.
  • Perform 12-lead EKGs and provide them to the ED physician.
  • Perform bedside blood sugar testing and notify the nurse of abnormal results.
  • Measure and apply extremity splints as directed by a nurse or physician.
  • Instruct patients in safe crutch ambulation and obtain a return demonstration.
  • Perform oral suctioning and superficial wound care.
  • Perform urethral catheterization, sterile tray preparation, dressing applications, and phlebotomy using aseptic technique.
  • Track, deliver, maintain, and retrieve telesitter carts; troubleshoot connectivity issues and submit IT tickets when necessary.
  • Perform safe-room guideline checks at initiation and each hand-off, and conduct environmental rounds to ensure guidelines are maintained.
  • Respond to remote telesitter escalations requiring face-to-face intervention and notify the nurse or charge nurse when face-to-face redirection is needed.
  • Transport patients by stretcher or wheelchair while ensuring safety, and transport unit supplies, equipment, and patient medications using good body mechanics as appropriate.
  • Monitor patients in restraint or seclusion at the frequency required by policy, document monitoring, and notify the nurse of abnormal findings or observations.
  • Observe cardiac monitors for arrhythmias, recognize rhythms, communicate findings to the registered professional as appropriate, and provide accurate patient information for each monitor in use.
  • Clean and maintain monitors and pumps in the monitor room.
  • Ensure the patient care area is appropriately stocked with supplies.
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