Emergency Department Technician

Brown Medicine•Providence, RI

8d•$18 - $30•Onsite

About The Position

Reporting to the Clinical Manager, the Emergency Department Technician coordinates, assists, and supports members of the healthcare team in delivering compassionate, personal care, comfort, and safety for patients. The technician works within their scope of practice on assigned tasks under the direct supervision of a Registered Nurse (RN), Licensed Practical Nurse (LPN), or ordering provider (MD, DO, NP, or PA). Brown University Health employees are expected to model the organization's values of Compassion, Accountability, Respect, and Excellence. Employees are also expected to demonstrate the core Success Factors: Instill Trust and Value Differences; Patient and Community Focus; and Collaborate.

Requirements

Current Rhode Island license as a Nursing Assistant or graduation from a Medical Assistant Training Program of at least nine months.
Current EMT license.
American Heart Association Health Care Provider Basic Life Support (BLS).
Ability to read, write, and speak English.
Demonstrated knowledge and skills to provide care that considers aging processes, human development stages, and cultural patterns.
Ability to perform basic computer skills.

Nice To Haves

High school diploma or equivalency preferred.
One year of related experience preferred.
Applicants with other medical or nursing training may be considered if their learned skills are directly transferable to the role, including medical students, U.S. Armed Forces Corpsmen or Medics, and graduates of nursing degree programs.

Responsibilities

Shift focus quickly to support patients and coworkers as needs arise, manage multiple tasks, and anticipate the needs of patients, families, and coworkers.
Adapt communication style to address others’ feelings and concerns; remain calm and polite under stress; manage emotions; and handle difficult patient situations with consideration for ongoing patient relationships.
Report unsafe conditions or situations to a registered nurse, manager, or supervisor; report equipment needing repair and remove it from service.
Pursue challenging opportunities for personal learning, provide feedback to fellow staff, and suggest improvements to department efficiency.
Perform technical tasks including EKGs, vital signs, phlebotomy, patient weights, application of patient monitoring equipment, minor non-sterile dressings, finger sticks, and collection of non-invasive specimens such as urine and stool.
Apply cardiac monitors, operate a cardiopulmonary compression device, assist with cardiopulmonary resuscitation and chest compressions, and perform responsibilities during emergency or code situations.
Under direction of a nurse and ordering provider, assist with bandages, laceration repair and suture removal, gynecologic exams, orthopedic procedures, lumbar punctures, nasogastric or chest tube insertion, and other bedside procedures.
Assist with retrieving, measuring for, and distributing durable medical equipment.
Assist with patient care, including ambulating, positioning for comfort, personal care, toileting, dressing, undressing, and emptying Foley catheter bags.
Maintain quality assurance, safety, environmental, and infection-control standards in accordance with department policies, procedures, and objectives.
Restock supplies and carts, replenish treatment spaces, and check and rotate refrigerated stock items.
Document data accurately in the EHR and support downtime procedures.
Direct, escort, and transport patients to care areas, waiting areas, other departments, exits, and parking lots.
Refer patients with medical issues to a registered nurse or provider and handle or refer non-medical needs.
Use specialized training to de-escalate patients; assist nurses, providers, and security staff with mechanical restraints and safety and belongings search procedures.
May function as a patient observer in accordance with observation policies.
Answer phones and intercoms using appropriate etiquette and notify appropriate staff.
Perform administrative and other related duties as needed.