Emergency Department Technician

Emory•Atlanta, GA

About The Position

The Emergency Department Technician supports patient care and satisfaction in the emergency department. The role provides basic clinical care and procedures, assists with acute and code situations, supports patient flow and triage, and collaborates with physicians, nurses, and other patient-care staff. The technician also helps maintain equipment and supplies, documents procedures, performs clerical duties when needed, and follows infection-control procedures and safety standards. This position works the 7 p.m.–7:30 a.m. shift. The work involves patient handling and care, exposure to blood-borne pathogens and other environmental factors, and use of personal protective equipment, including respirators. Physical demands and environmental conditions may vary by assigned work area and tasks.

Requirements

High school graduate or equivalent.
Graduate of an accredited EMT-Advanced or EMT-Intermediate training program.
Current certification as an EMT-I, EMT-A, or EMT-P.
Current CPR certification.

Nice To Haves

One year of related experience preferred.
Previous emergency-department experience preferred.

Responsibilities

Promote patient satisfaction by providing items such as blankets and food and giving updates on treatment status.
Educate patients about their daily clinical situation and adherence to Standards of Care.
Perform peripheral IV placement, specimen collection, phlebotomy, blood cultures, and urinary catheter placement.
Document procedures properly.
Apply simple Orthoglass splints and pre-made splints, including knee immobilizers and slings.
Perform wound care, bandaging, wound irrigation, and eye irrigation using normal saline or a Morgan lens.
Take vital signs and perform accuchecks.
Transport patients to and from diagnostic tests and to floor beds.
Assist in acute and code situations and work with physicians and registered nurses to support patient care.
Function as a member of the Code Blue disaster team and help triage, stage, and treat disaster patients.
Assist with acute patient care, including AED defibrillation, suctioning, monitoring, and use of defibrillators.
Perform EKGs and other point-of-care testing.
Sort through initial complaints from waiting-room patients, assist with patient flow when the emergency room is crowded, and notify a nurse or physician about potentially critical patients.
Explain treatment delays to patients in the waiting area.
Collaborate with staff and establish professional relationships with members of the patient-care team.
Obtain equipment, assess supply needs based on emergency-department volume, and monitor stock to maintain par levels.
Follow Standard Precautions, infection-control procedures, and safety standards to maintain a clean and healthy work environment.
Perform clerical duties as needed, including answering phones, directing inquiries, and ensuring physician orders are entered correctly into the computer.
Facilitate acquisition of diagnostic studies and, when required, obtain medical records from other hospitals.
Perform other duties as required.