Emergency Department Technician

Brown Medicine•Providence, RI

7d•$18 - $30•Onsite

About The Position

The Emergency Department Technician coordinates, assists, and supports members of the healthcare team in delivering compassionate, personal care, comfort, and safety to patients. The role works within the technician’s scope of practice, completing assigned tasks under the direct supervision of a Registered Nurse (RN), Licensed Practical Nurse (LPN), or ordering provider (MD, DO, NP, or PA). Employees are expected to model Brown University Health’s values of Compassion, Accountability, Respect, and Excellence and demonstrate the organization’s core Success Factors: Instill Trust and Value Differences; Patient and Community Focus and Collaborate. The technician performs a range of clinical, procedural, patient-support, safety, documentation, and administrative tasks in the emergency department. Work takes place in a patient-care environment with exposure to communicable diseases; hazards are minimized by following established safety procedures. The role reports to the Clinical Manager and has no supervisory responsibility.

Requirements

Current Rhode Island license as a Nursing Assistant or graduation from a Medical Assistant Training Program of at least nine months.
Current EMT license.
American Heart Association Health Care Provider Basic Life Support (BLS).
Ability to read, write, and speak English.
Demonstrated knowledge and skills to provide care with consideration of aging processes, human developmental stages, and cultural patterns.
Basic computer skills.

Nice To Haves

High school diploma or equivalency preferred.
One year of related experience preferred.
Different medical or nursing training with directly transferable skills may be considered in place of the stated educational requirements; examples include medical student training, U.S. Armed Forces Corpsman or Medic training, or completion of a nursing degree program.

Responsibilities

Shift focus quickly to support patients and coworkers, manage multiple tasks, and adapt as needs change.
Anticipate the needs of patients, families, and coworkers, and communicate appropriately and calmly, including in stressful or difficult situations.
Report unsafe conditions and equipment needing repair to a registered nurse, manager, or supervisor; remove equipment needing repair from service.
Seek learning opportunities, provide job-related feedback to fellow staff, and suggest ways to improve department efficiency.
Perform technical tasks including EKGs, vital signs, phlebotomy, patient weights, application of patient-monitoring equipment, minor non-sterile dressings, finger sticks, collection of non-invasive specimens, application of cardiac monitors, operation of a cardiopulmonary compression device, and assistance with CPR and emergency/code situations.
Under the direction of a nurse and ordering provider, assist with procedures such as applying and removing bandages, laceration repair and suture removal, gynecologic exams, orthopedic procedures, lumbar punctures, nasogastric or chest tube insertion, and other bedside procedures.
Retrieve, measure for, and distribute durable medical equipment.
Assist with patient care, including ambulation, positioning, personal care, toileting, dressing and undressing, and emptying Foley catheter bags.
Maintain quality assurance, safety, environmental, and infection-control practices in accordance with hospital and department policies, procedures, and objectives.
Restock inventory, supply carts, and treatment-space supplies; check and rotate refrigerated stock.
Document data accurately in the electronic health record and support downtime procedures.
Direct, escort, and transport patients to care areas, waiting areas, other departments, exits, and parking lots.
Refer patients with medical issues to a registered nurse or provider and handle or refer non-medical needs.
Use specialized training to de-escalate patients and assist nurses, providers, and security staff with mechanical restraints and safety and belongings search procedures.
May serve as a patient observer in accordance with observation-level policies.
Answer phones and intercoms using appropriate etiquette and notify the appropriate staff.
Perform administrative duties as needed and other related duties as required.