Emergency Department Technician

Emory Healthcare•Atlanta, GA

4d•$22 - $26

About The Position

The Emergency Department Technician supports patient care and department operations in the emergency department. The role provides general patient support, including blankets, food, and updates about treatment status, and works with physicians, registered nurses, and other staff to support patients in routine, acute, and emergency situations. The technician assists with patient flow, triage, disaster response, and Code Blue situations; helps identify potentially critical patients; and explains treatment delays to patients in the waiting area. Clinical duties include taking vital signs, performing accuchecks, peripheral IV placement, specimen collection, phlebotomy, blood cultures, urinary catheter placement, wound care and irrigation, eye irrigation, splinting, EKGs, point-of-care testing, suctioning, placing patients on monitors and defibrillators, and using an AED. The technician transports patients to diagnostic tests and inpatient beds, documents procedures, facilitates diagnostic studies, and helps ensure physician orders are entered correctly in the computer. The position also supports supply and equipment readiness, monitors stock levels, performs clerical duties as needed, and follows Standard Precautions, infection-control procedures, and safety standards. Other duties may be assigned. The listed shift is 7:00 a.m.–7:30 p.m.

Requirements

High school graduate or equivalent.
Graduate of an accredited EMT-Advanced or EMT-Intermediate training program.
Current certification as an EMT-I, EMT-A, or EMT-P.
Current CPR certification.

Nice To Haves

One year of related experience preferred.
Previous emergency department experience preferred.

Responsibilities

Support patient satisfaction by providing items such as blankets and food and updating patients on treatment status.
Focus education on patients’ daily clinical situations and adherence to Standards of Care.
Place peripheral IVs; collect specimens; perform phlebotomy and blood cultures; and place urinary catheters.
Properly document procedures.
Apply simple Orthoglass splints and pre-made splints, including knee immobilizers and slings.
Perform wound care, bandaging, wound irrigation, and eye irrigation using normal saline or a Morgan lens.
Take vital signs and perform accuchecks.
Transport patients to diagnostic tests and inpatient beds.
Assist in acute and code situations and work with physicians and nurses to support patient care.
Function as a member of the Code Blue disaster team and help triage, stage, and treat disaster patients.
Assist with acute patient care, including using an AED, suctioning, and placing patients on monitors and defibrillators.
Perform EKGs and other point-of-care testing.
Review initial complaints from patients in the waiting room, assist with patient flow when the emergency department is crowded, notify a nurse or physician of possibly critical patients, and explain treatment delays.
Collaborate with staff and establish professional relationships with members of the patient care team.
Obtain equipment, assess supply needs based on emergency department volume, and monitor stock to maintain par levels.
Follow Standard Precautions, infection-control procedures, and safety standards to maintain a clean and healthy work environment.
Perform clerical duties as needed, including answering phones and directing inquiries from physicians, departments, and pharmacies.
Ensure physician orders are entered correctly into the computer.
Facilitate acquisition of diagnostic studies and, when required, obtain medical records from other hospitals.
Perform other duties as required.