Emergency Department Technician

Advocate Health•Mount Pleasant, SC
•$22 - $33

About The Position

The Emergency Department Technician assists physicians and registered nurses with technical patient care, including phlebotomy, patient transport, cardiac and vital-sign monitoring, wound care, Foley catheter insertion, and collection of lab specimens. IV starts may be performed when permitted by state regulations. The technician documents procedures and observations, communicates patient concerns and needs to the registered nurse, processes patient charges in the electronic health record, and coordinates communications that support patient care. The role also involves maintaining a clean and safe environment, monitoring and troubleshooting equipment, arranging repairs for major malfunctions, and positioning and transporting patients. The technician must provide age-appropriate care in accordance with departmental policies and procedures. This is a part-time position with various hours and shifts; one major and one minor holiday are required per year.

Requirements

  • High school graduate.
  • Typically requires 1 year of experience.
  • One of the following: Nurse Aide in good standing on the applicable State Registry; EMT Basic, EMT Basic Intravenous, EMT Intermediate, or EMT Paramedic license issued through the national registry or applicable state; or completion of an accredited or approved Medical Assistant program.
  • Basic Life Support (BLS) for Healthcare Providers certification from the American Heart Association, to be obtained within 6 months unless the department leader determines it is not required.
  • Basic computer skills and ability to work with an electronic health record.
  • Excellent interpersonal skills and ability to communicate effectively with physicians, staff, patients, and their families.
  • Ability to manage time and priorities effectively.
  • High level of attention to detail.
  • Ability to sit, stand, walk, lift, squat, bend, reach above the shoulders, and twist frequently during the work shift.
  • Ability to lift up to 50 pounds from floor to waist, lift up to 20 pounds overhead, carry up to 40 pounds a reasonable distance, and push or pull with 30 pounds of force.
  • Ability to perform a sliding transfer of 150 pounds with a second person present.
  • Functional sight and hearing.
  • Ability to use foot pedals on carts or machines and operate all equipment necessary to perform the job.
  • Ability to work with continuous exposure to mechanical, electrical, chemical, radiation, and blood and body fluid hazards, and to wear gloves, goggles, and gowns as needed.

Responsibilities

  • Assist physicians and registered nurses with technical patient care, including phlebotomy, patient transport, cardiac and vital-sign monitoring, wound care, Foley catheter insertion, and collection of lab specimens.
  • Perform IV starts when allowed by state regulations.
  • Document information and procedures and promptly communicate patient observations, concerns, and needs to the registered nurse.
  • Process daily patient charges and related procedures through the electronic health record.
  • Collaborate with physicians and coordinate communications by phone, verbally, paging, electronically, fax, and through the EMS system to facilitate patient care.
  • Maintain a clean and safe working environment in accordance with department safety policies and standard precautions.
  • Monitor equipment, troubleshoot minor problems, and arrange repairs for major malfunctions.
  • Position and transport patients, including duties requiring lifting and pushing or pulling, using proper techniques.
  • Provide care appropriate to patients' ages and developmental needs in accordance with department policies and procedures.
  • Maintain required skills and recertifications and complete annual educational requirements for hospital-based certifications.

Benefits

  • Paid Time Off programs
  • Medical, dental, vision, life, and short- and long-term disability benefits
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program
  • Premium pay such as shift and on-call pay, based on the teammate's job
  • Incentive pay for select positions
  • Opportunity for annual increases based on performance
  • Career development programs
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