About The Position

The Emergency Department Technician assists staff by performing clerical and patient-care duties under the direction of a registered nurse. The role maintains and updates patient records in a timely and orderly manner and welcomes customers to the unit with a friendly, enthusiastic approach. The technician provides delegated direct patient care, reports patient conditions and changes, advocates for patients, and supports safe, quality care for patients across the age groups served by the assigned unit.

Requirements

  • Current American Heart Association BLS for Healthcare Provider Card.
  • Graduate of an accredited high school or GED equivalency examination.
  • Completed a Fundamentals of Nursing course or a Nursing Assistant Program, or have experience as an ED Technician or Patient Care Technician in an acute-care or nursing-home setting.
  • Knowledge of clerical procedures and medical terminology.
  • Skill in English grammar and spelling, with neat, legible handwriting.
  • Ability to file and maintain patient records, files, and reports.
  • Excellent communication skills and ability to communicate clearly.
  • Ability to use office equipment, including multiline telephones, computer terminals, and printers.
  • Knowledge of patient-care tasks and techniques, organizational policies and procedures for administering patient care, and common safety hazards and precautions.
  • Ability to report changes in a patient’s condition to a professional nurse and maintain patient-care records.
  • Ability to provide care appropriate to the ages and needs of patients served on the assigned unit.

Responsibilities

  • Perform delegated direct patient-care activities under the direction of a registered nurse.
  • Report patient conditions, changes, or abnormal findings to the primary nurse, charge nurse, or provider.
  • Provide nonjudgmental nursing care that respects patient diversity and rights, and identify resources to meet patient needs.
  • Act as a patient advocate.
  • Complete, document, and communicate physician orders and care provided accurately and efficiently.
  • Use computer systems correctly and serve as a unit resource.
  • Support compliance with regulatory requirements, core measures, infection prevention, and patient-quality initiatives.
  • Maintain an organized, appropriately stocked, clean work environment conducive to workflow.
  • Maintain and update patient records in a timely, orderly manner.
  • Acknowledge and greet customers arriving at the unit in a friendly and enthusiastic manner.
  • Perform other job-related duties as required.

Benefits

  • Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
  • Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental-health resources; and discounts.
  • Paid time off, parental and FMLA leave, and short- and long-term disability.
  • Tuition assistance, professional development, and continuing-education support.
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