Emergency Department Technician (EDT) - Emergency Department (ED) - Bon Secours St. Francis Hospital

Roper St. Francis Healthcare • Charleston, SC

12d • Onsite

About The Position

The Emergency Department Technician assists staff by performing clerical and patient-care duties under the direction of a registered nurse. The role maintains and updates patient records in a timely, orderly manner and greets customers arriving on the unit with a friendly, enthusiastic approach.

The technician provides delegated direct patient care, reports patient conditions and changes to the appropriate nurse or provider, documents and communicates orders and care, and uses computer systems appropriately. The position supports patient advocacy, respectful and non-judgmental care, regulatory compliance, infection prevention, quality initiatives, and a clean, stocked, well-organized work environment. The technician serves patients across the age groups served by the assigned unit and may perform other job-related duties as required.

This position is scheduled for 36 hours per week on days/evenings at Bon Secours St. Francis Hospital. Work may involve stressful conditions, deadlines, irregular hours, and potential weekend or holiday work based on departmental needs.

Requirements

• Current American Heart Association BLS for Healthcare Provider Card.
• Graduate of an accredited high school or GED equivalency examination.
• Completed a Fundamentals of Nursing course or a Nursing Assistant Program, or experience as an ED Technician or Patient Care Technician in an acute-care or nursing-home setting.
• Knowledge of clerical procedures and medical terminology; English grammar and spelling; and patient-care tasks and techniques.
• Ability to file and maintain patient records, files, and reports; maintain patient-care records; and report changes in a patient's condition to a professional nurse.
• Excellent communication skills and ability to communicate clearly.
• Ability to use office equipment, including multiline telephones, computer terminals, and printers.
• Knowledge of organizational policies and procedures for administering patient care, and common safety hazards and precautions for establishing a safe working environment.
• Ability to meet the physical demands described, including frequent standing, walking, bending, crouching, stooping, patient lifting or moving, and reaching.

Responsibilities

• Perform delegated direct patient-care activities under the direction of a registered nurse.
• Report patient conditions, changes, or abnormal findings to the primary nurse, charge nurse, or provider.
• Provide respectful, non-judgmental nursing care that acknowledges patient rights and diversity, identifies resources to meet patient needs, and acts as a patient advocate.
• Complete, document, and communicate physician orders and care provided accurately and efficiently.
• Use computer systems correctly and serve as a unit resource.
• Support compliance with regulatory requirements, core measures, infection prevention, and patient quality initiatives.
• Maintain a well-organized, appropriately stocked, and clean work environment conducive to workflow.
• Maintain and update patient records in a timely and orderly manner.
• Greet customers arriving on the unit with a friendly, enthusiastic approach.
• Perform other job-related duties as required.

Benefits

• Competitive pay, incentives, referral bonuses, and 403(b) with employer contributions when eligible.
• Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
• Paid time off, parental and FMLA leave, and short- and long-term disability.
• Tuition assistance, professional development, and continuing education support.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED