Emergency Department Technician

Emory•Decatur, GA

About The Position

The Emergency Department Technician supports patient care and department operations in the emergency department. The role promotes patient satisfaction by providing items such as blankets and food, communicating updates on treatment status and delays, and helping manage patient flow. The technician works with physicians, registered nurses, and other care-team members to support patients in routine, acute, code, and disaster situations. Clinical duties include taking vital signs, performing accuchecks, peripheral IV placement, specimen collection, phlebotomy, blood cultures, urinary catheter placement, EKGs and other point-of-care testing, wound care and irrigation, eye irrigation, and applying simple or pre-made splints. The technician may assist with defibrillation using an AED, suctioning, and placing patients on monitors and defibrillators. The role also includes transporting patients, documenting procedures, maintaining supplies and equipment, and performing clerical tasks such as answering phones and entering physician orders. The position requires a high school diploma or equivalent, completion of an accredited EMT-Advanced or EMT-Intermediate training program, and current certification as an EMT-I, EMT-A, or EMT-P, as well as CPR. One year of related experience and prior emergency department experience are preferred. The stated shift is 7 p.m. to 7 a.m. Physical demands include lifting up to 75 pounds and carrying objects up to 35 pounds. The work environment may include exposure to blood-borne pathogens, biohazardous waste, chemicals, communicable diseases, radiation, and other conditions associated with patient care.

Requirements

High school graduate or equivalent.
Graduate of an accredited EMT-Advanced or EMT-Intermediate training program.
Current certification as an EMT-I, EMT-A, or EMT-P.
Current CPR certification.

Nice To Haves

One year of related experience preferred.
Previous emergency department experience preferred.

Responsibilities

Promote patient satisfaction by providing blankets, food, and updates on treatment status.
Educate patients about their daily clinical situation and adherence to Standards of Care.
Perform peripheral IV placement, specimen collection, phlebotomy, blood cultures, and urinary catheter placement.
Document procedures properly.
Apply simple orthoglass splints and pre-made splints, including knee immobilizers and slings.
Perform general wound care, bandaging, wound irrigation, and eye irrigation using normal saline or a Morgan lens.
Take vital signs and perform accuchecks, EKGs, and other point-of-care testing.
Transport patients to and from diagnostic tests and to floor beds.
Assist in acute and code situations, including defibrillating patients with an AED, suctioning, and placing patients on monitors and defibrillators.
Work with physicians and registered nurses to support patient care and function as a member of the Code Blue disaster team.
Assist with triaging, staging, and treating disaster patients.
Assess initial complaints from patients in the waiting room, assist with patient flow during crowding, notify a nurse or physician of potentially critical patients, and explain treatment delays.
Collaborate with staff and maintain professional relationships with members of the patient-care team.
Obtain equipment, assess supply needs based on emergency department volume, and monitor stock to maintain par levels.
Follow Standard Precautions, infection-control procedures, and safety standards to maintain a clean and healthy work environment.
Perform clerical duties as needed, including answering phones, directing inquiries, entering physician orders into the computer, and facilitating diagnostic studies.
Obtain medical records from other hospitals when required.
Perform other duties as required.