Emergency Department Technician
About The Position
Reporting to the Clinical Manager, the Emergency Department Technician coordinates, assists, and supports members of the healthcare team in delivering compassionate, personal care, comfort, and safety for patients. The technician performs assigned tasks within their scope of practice under the direct supervision of a Registered Nurse (RN), Licensed Practical Nurse (LPN), or ordering provider (MD, DO, NP, or PA). Employees are expected to model Brown University Health’s values of Compassion, Accountability, Respect, and Excellence, and demonstrate the core Success Factors of instilling trust, valuing differences, focusing on patients and the community, and collaborating. The position performs a range of patient-care, technical, procedural, safety, documentation, supply, and administrative duties in an emergency department. Work takes place in a patient care environment with exposure to communicable diseases; hazards are minimized by following established safety procedures. The role is based at The Miriam Hospital in Providence, Rhode Island, and is scheduled for 3 p.m. to 11:30 p.m., with every other weekend and every other holiday. The daily schedule is eight hours.
Requirements
- Current Rhode Island license as a Nursing Assistant or graduation from a Medical Assistant Training Program of nine months or longer.
- Current EMT license.
- American Heart Association Health Care Provider Basic Life Support (BLS) certification.
- Ability to read, write, and speak English.
- Demonstrated knowledge and skills to provide care with consideration of aging processes, human development stages, and cultural patterns throughout the care process.
- Ability to perform basic computer skills.
Nice To Haves
- High school diploma or equivalency preferred.
- One year of related experience preferred.
- Medical or nursing training with skills directly transferable to the position may be considered as an exception to the educational requirements; examples include medical student training, U.S. Armed Forces Corpsman or Medic training, or completion of a nursing degree program.
Responsibilities
- Shift focus quickly to support patients and coworkers as needs arise, manage multiple tasks, and adapt to changing priorities.
- Anticipate and respond to the needs of patients, families, and coworkers; communicate appropriately and manage stressful interactions calmly and professionally.
- Report unsafe conditions and situations to a registered nurse, manager, or supervisor; report equipment needing repair and remove it from service.
- Seek opportunities to advance personal learning, provide feedback to fellow staff, and suggest improvements to department efficiency.
- Perform technical tasks including EKGs, vital signs, phlebotomy, patient weights, applying patient monitoring equipment and cardiac monitors, minor non-sterile dressings, finger sticks, and collection of non-invasive specimens such as urine and stool.
- Operate a cardiopulmonary compression device, assist with cardiopulmonary resuscitation including chest compressions, and perform responsibilities in emergency and code situations.
- Under the direction of a nurse and ordering provider, assist with procedures including applying and removing bandages, laceration repair and suture removal, gynecologic exams, orthopedic procedures, lumbar punctures, nasogastric or chest tube insertion, and other bedside procedures.
- Assist with retrieving, measuring for, and distributing durable medical equipment.
- Assist with patient care, including ambulation, positioning for comfort, personal care, toileting, dressing and undressing, and emptying Foley catheter bags.
- Maintain quality assurance, safety, environmental, and infection-control standards in accordance with hospital and department policies, procedures, and objectives.
- Restock inventory, supply carts, and treatment spaces; check and rotate refrigerated stock items.
- Accurately document data in the EHR and support downtime procedures.
- Direct, escort, and transport patients to care areas, waiting areas, other departments, exits, and parking lots.
- Refer patients with medical issues to a registered nurse or provider and handle or refer non-medical needs.
- Use specialized training to de-escalate patients and assist nurses, providers, and security staff with mechanical restraints and safety and belongings search procedures.
- May function as a patient observer in accordance with observation-level policies.
- Answer phones and intercoms using appropriate etiquette and notify the appropriate staff.
- Perform other administrative and related duties as needed or required.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
