Emergency Department Technician

Emory Healthcare•Atlanta, GA

4d•$22 - $26

About The Position

The Emergency Department Technician supports patient care and patient flow in the emergency department. The role assists physicians and registered nurses in routine and acute situations, contributes to disaster and Code Blue response, and interacts professionally with patients and members of the care team. The technician helps maintain supplies and equipment, follows infection-control and safety standards, and performs clerical and coordination duties as needed.

Requirements

High school graduate or equivalent.
Graduate of an accredited EMT-Advanced or EMT-Intermediate training program.
Current certification as an EMT-I, EMT-A, or EMT-P.
Current CPR certification.

Nice To Haves

One year of related experience preferred.
Previous emergency department experience preferred.

Responsibilities

Promote patient satisfaction by providing items such as blankets and food and updating patients on treatment status.
Support patient education regarding daily clinical situations and adherence to Standards of Care.
Perform peripheral IV placement, specimen collection, phlebotomy, blood cultures, and urinary catheter placement.
Document procedures properly.
Apply simple orthoglass splints and pre-made splints, including knee immobilizers and slings.
Provide wound care, bandaging, wound irrigation, and eye irrigation using normal saline or a Morgan lens.
Take vital signs and perform accuchecks.
Transport patients to and from diagnostic tests and floor beds.
Assist during acute and code situations and support physicians and registered nurses in patient care.
Participate as a member of the Code Blue disaster team and help triage, stage, and treat disaster patients.
Assist with acute patient care, including using an AED, suctioning, placing patients on monitors and defibrillators, performing EKGs, and conducting other point-of-care testing.
Sort through initial complaints from patients in the waiting room, help manage patient flow when the emergency department is crowded, and notify a nurse or physician about potentially critical patients.
Explain treatment delays to patients in the waiting area.
Collaborate with staff and establish professional relationships with members of the patient care team.
Obtain equipment, assess supply needs based on emergency department volume, and monitor stock to maintain par levels.
Follow Standard Precautions, infection-control procedures, and safety standards to maintain a clean and healthy work environment.
Perform clerical duties as needed, including answering phones and directing inquiries from physicians, departments, and pharmacies.
Ensure physician orders are entered correctly into the computer.
Facilitate acquisition of diagnostic studies and obtain medical records from other hospitals when required.
Perform other duties as required.