Emergency Department Technician

Emory•Atlanta, GA

About The Position

The Emergency Department Technician supports patient care and patient satisfaction in the emergency department. The role includes providing comfort items and treatment updates, educating patients about their clinical situation and adherence to Standards of Care, and working with physicians, nurses, and other staff to provide care. The technician assists with acute and code situations, disaster response, triage, staging, patient flow, and care of patients in the waiting room. Clinical duties include peripheral IV placement, specimen collection, phlebotomy and blood cultures, urinary catheter placement, vital signs, accuchecks, EKGs and other point-of-care testing, wound care and irrigation, eye irrigation, splinting, patient transport, and assisting with monitoring, suctioning, and AED defibrillation. The role also includes documenting procedures, maintaining equipment and supplies, complying with infection control and safety standards, and performing clerical duties as needed.

Requirements

High school graduate or equivalent.
Graduate of an accredited EMT-Advanced or EMT-Intermediate training program.
Current certification as an EMT-I, EMT-A, or EMT-P.
Current CPR certification.

Nice To Haves

One year of related experience preferred.
Previous emergency department experience preferred.

Responsibilities

Promote patient satisfaction by providing items such as blankets and food and giving updates on treatment status.
Educate patients about their daily clinical situation and adherence to Standards of Care.
Perform peripheral IV placement, specimen collection, general phlebotomy, blood cultures, and urinary catheter placement.
Document procedures appropriately.
Apply simple orthoglass splints and pre-made splints, including knee immobilizers and slings.
Perform general wound care, bandaging, wound irrigation, and eye irrigation using normal saline or a Morgan lens.
Take vital signs and perform accuchecks, EKGs, and other point-of-care testing.
Transport patients to and from diagnostic tests and to floor beds.
Assist in acute and code situations and support patient care in collaboration with physicians and registered nurses.
Function as a member of the Code Blue disaster team and help triage, stage, and treat disaster patients.
Assist with acute patient care, including AED defibrillation, suctioning, and placing patients on monitors and defibrillators.
Sort through initial complaints from waiting-room patients, assist with patient flow during crowded periods, notify the RN or physician of potentially critical patients, and explain treatment delays.
Collaborate with staff and establish professional relationships with members of the patient care team.
Obtain equipment, assess supply needs based on ED volume, and monitor stock to maintain par levels.
Follow Standard Precautions, infection control procedures, and safety standards.
Perform clerical duties as required, including answering phones, directing inquiries, entering physician orders into the computer, facilitating diagnostic studies, and obtaining medical records from other hospitals when needed.
Perform other duties as required.