Emergency Department Technician

Emory•Johns Creek, GA

About The Position

The Emergency Department Technician supports patient care and patient flow in the emergency department. The role promotes patient satisfaction by providing items such as blankets and food, giving updates about treatment status, and explaining delays. The technician performs clinical procedures, documents them appropriately, transports patients, assists with acute and code situations, and collaborates with physicians, nurses, and other patient-care staff. The position also supports triage, disaster response, supply management, infection-control practices, and clerical needs as required.

Requirements

  • High school graduate or equivalent.
  • Graduate of an accredited EMT-Advanced or EMT-Intermediate training program.
  • Current certification as an EMT-I, EMT-A, or EMT-P.
  • Current CPR certification.
  • One year of related experience is preferred.
  • Previous emergency department experience is preferred.
  • Ability to perform the physical demands described, including lifting up to 75 pounds and carrying objects up to 35 pounds.

Nice To Haves

  • One year of related experience.
  • Previous emergency department experience.

Responsibilities

  • Promote patient satisfaction by providing blankets, food, and updates on treatment status.
  • Support patient education about daily clinical situations and adherence to Standards of Care.
  • Perform peripheral IV placement, specimen collection, phlebotomy, blood cultures, and urinary catheter placement; document procedures appropriately.
  • Apply simple Orthoglass splints and pre-made splints, including knee immobilizers and slings.
  • Perform wound care, bandaging, wound irrigation, and eye irrigation using normal saline or a Morgan lens.
  • Take vital signs and perform accuchecks, EKGs, and other point-of-care testing.
  • Transport patients to diagnostic tests and floor beds.
  • Assist with acute and code situations, including AED defibrillation, suctioning, and placing patients on monitors and defibrillators.
  • Work with physicians and nurses to support patient care and function as a member of the Code Blue disaster team.
  • Participate in triaging, staging, and treating disaster patients.
  • Assess initial complaints from patients in the waiting room, help manage patient flow when the emergency department is crowded, and notify a nurse or physician of potentially critical patients.
  • Collaborate with staff and establish professional relationships with members of the patient-care team.
  • Obtain equipment, conduct needs analyses to determine supply needs based on emergency department volume, and monitor supplies to maintain par levels.
  • Follow Standard Precautions, infection-control procedures, and safety standards to maintain a clean and healthy work environment.
  • Perform clerical duties as needed, including answering phones, directing inquiries, entering physician orders correctly into the computer, facilitating diagnostic studies, and obtaining medical records from other hospitals when required.
  • Perform other duties as required.

Benefits

  • Comprehensive health benefits starting on day one.
  • Student loan repayment assistance and reimbursement programs.
  • Family-focused benefits.
  • Wellness incentives.
  • Ongoing mentorship, development, and leadership programs.
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