Emergency Department Technician

Advocate Health•Burlington, VT

20d•$22 - $33•Onsite

About The Position

The Emergency Department Technician assists physicians and registered nurses in providing technical patient care. The role performs tasks such as phlebotomy, transporting patients, placing patients on cardiac and vital-sign monitors, wound care, Foley catheter insertion, and collection of laboratory specimens. IV starts may be performed where permitted by state regulations. The technician documents information and procedures, promptly communicates patient observations and concerns to registered nurses, and processes patient charges and related procedures through the Electronic Health Record (EHR). The role collaborates with physicians and coordinates communications through phone, verbal, paging, electronic, fax, and EMS systems. It also maintains a clean and safe work environment, monitors equipment, troubleshoots minor problems, and arranges repair of major malfunctions. The position includes patient positioning and transportation duties involving lifting and pushing or pulling. The technician must provide age-appropriate care based on knowledge of growth and development across the lifespan and follow departmental policies and procedures. The role requires maintaining applicable skills, recertifications, and annual education for hospital-based certifications. The position is part time, with 24 hours per week; the schedule details describe two 12-hour shifts from noon to midnight, with rotating weekends and holidays.

Requirements

High school graduate.
Typically requires 1 year of experience.
One of the following: Nurse Aide in good standing on the applicable State Registry; EMT Basic, EMT Basic Intravenous, EMT Intermediate, or EMT Paramedic license issued through the national registry or applicable state; or completion of an accredited or approved Medical Assistant program.
Basic Life Support (BLS) for Healthcare Providers certification from the American Heart Association (AHA), to be obtained within 6 months unless the department leader determines it is not required.
Basic computer skills and ability to work with an Electronic Health Record (EHR).
Excellent interpersonal skills and ability to communicate effectively with physicians, staff, patients, and families.
Ability to manage time and priorities effectively.
High level of attention to detail.
Ability to sit, stand, walk, lift, squat, bend, reach above shoulders, and twist frequently during the work shift.
Ability to lift up to 50 lbs from floor to waist, lift up to 20 lbs overhead, carry up to 40 lbs a reasonable distance, push or pull with 30 lbs of force, and perform a sliding transfer of 150 lbs with a second person present.
Ability to use foot pedals on carts or machines; functional sight and hearing; and ability to operate equipment necessary to perform the job.
Ability to work with continuous exposure to mechanical, electrical, chemical, radiation, and blood and body-fluid hazards, and to wear gloves, goggles, and gowns as needed.

Responsibilities

Assist physicians and registered nurses with technical patient care, including phlebotomy, patient transport, cardiac and vital-sign monitoring, wound care, Foley catheter insertion, and obtaining laboratory specimens.
Perform IV starts when allowed by state regulations.
Document information and procedures and promptly communicate patient observations, concerns, and needs to the registered nurse.
Process daily patient charges and related procedures through the Electronic Health Record (EHR).
Collaborate with physicians and coordinate communications by phone, verbal communication, paging, electronic means, fax, and EMS system.
Maintain a clean and safe working environment in accordance with department safety policies and standard precautions.
Monitor equipment, troubleshoot minor problems, and arrange repair of major malfunctions.
Position and transport patients, including duties that require lifting and pushing or pulling, using proper technique.
Provide care appropriate to patients’ ages and developmental needs in accordance with departmental policies and procedures.
Maintain skills and recertifications as required by regulation and the organization, and complete annual education requirements for hospital-based certifications.

Benefits

Paid Time Off programs.
Medical, dental, vision, life, and short- and long-term disability benefits.
Flexible Spending Accounts for eligible health care and dependent care expenses.
Adoption assistance and paid parental leave.
Defined contribution retirement plans with employer match and other financial wellness programs.
Educational Assistance Program.
Shift, on-call, and other premium pay based on role.
Incentive pay for select positions.
Opportunity for annual increases based on performance.
Career development programs.