Emergency Department Registrar
Cooper Norcross University Hospital•Camden, NJ
•$18 - $29
About The Position
Responsible for registration functions in a fast-paced, high-volume Emergency Department that provides 24/7 service. Duties include registration, insurance verification, patient safety and compliance, revenue collections, resource referrals, and customer service. The role requires conducting accurate patient interviews under stressful conditions and handling multiple tasks in a busy environment.
Requirements
- High school diploma or equivalent.
- Excellent customer service, communication, and interpersonal skills.
- Ability to conduct thorough and accurate patient interviews under stressful conditions.
- Ability to multitask in a busy, high-volume environment.
- Computer proficiency.
- Solid understanding of EMTALA, HIPAA, and Joint Commission regulations relating to patient access and emergency room registration.
- Must satisfactorily complete the Cooper IDX training program, including Registration, Visit Management, and Eligibility and FSC selection.
Nice To Haves
- Two years of registration experience in a Level 1 Trauma facility, hospital Emergency Department, or high-volume outpatient medical office.
- Knowledge of medical insurance products and benefits, state and federal medical assistance programs, authorization and referral requirements, and copay collection.
- Knowledge of medical terminology.
- Proficiency in Flowcast scheduling, registration, and visit management.
- Experience with the EPIC ED application.
Responsibilities
- Perform patient registration in the Emergency Department.
- Verify insurance and assist with eligibility and financial class selection.
- Support patient safety and regulatory compliance.
- Collect revenue, including copayments.
- Provide resource referrals and customer service.
- Conduct thorough and accurate patient interviews under stressful conditions.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
