Embedded Security Analyst - Dedicated GSOC
About The Position
The Embedded Security Analyst will handle day-to-day operations of a dedicated Global Security Operations Center (GSOC), ensuring 24/7 coverage and response capabilities. The role applies industry best practices in customer service, alarm response and video review, threat intelligence, travel safety and security, emergency management, and escalation. The analyst serves as a trusted source of information and supports preparedness, response, and recovery across regions. This is a full-time, salaried, exempt, in-person position at a client site in Arlington, Virginia. For the first six months, the analyst will likely work alone as a single operator and must be self-reliant, organized, and able to work independently. The GSOC operates approximately 24/7, and the position has a shift schedule.
Requirements
- A bachelor's degree in Security Management, Emergency Management, Criminal Justice, or a related field is highly recommended, and/or more than 3 years of experience in emergency management, crisis management, emergency operations centers, or a related field.
- Familiarity with video surveillance, access control, threat intelligence, mass notification, and incident case-management systems.
- Exceptional vigilance and attention to detail.
- Strong analytical and problem-solving skills.
- Excellent interpersonal and communication abilities.
- Ability to work independently and make decisive, well-informed decisions.
- Proven capability in handling high-stress situations and de-escalating conflicts.
- Emotional intelligence and awareness to handle high-stress situations with candor.
- Ability to work independently as a single operator; the role will likely be staffed this way for the first six months.
Nice To Haves
- Professional certifications such as Certified Protection Professional (CPP), Physical Security Professional (PSP), or equivalent.
- Familiarity with Alert Media, LifeRaft, and Google Suite products.
Responsibilities
- Monitor and track mission-critical operations and employee locations in real time, helping ensure team safety and respond to evolving threats or logistical changes.
- Assess flight patterns, hotel locations, high-risk destinations, and transportation options and recommend safer choices and risk-reduction strategies to travelers.
- Dispatch security officers, facilities personnel, and on-site EMS personnel by telephone or radio during security or medical incidents.
- Answer routine and emergency calls, including calls from people in distress, and serve as a calm, collected security point of contact.
- Maintain records of security-system maintenance, repairs, and problematic devices; escalate damaged equipment to the Systems Team and track repairs through completion.
- Use mass communication systems to send urgent messages to the Crisis Management Team and operational leaders according to established protocols.
- Respond to, compile, and report information about thefts, alarms, accidents, and other incidents occurring during the course of duty.
- Monitor CCTV, escalate detected threats, and maintain alarm-tracking records.
- Operate multi-line telephone and radio equipment.
- Promptly escalate complaints and critical-event information to the shift supervisor, Site Ops Manager, and GSOC manager.
- Build relationships with third-party security providers, law enforcement, and emergency services to support coordinated crisis response.
- Provide limited access-badge support, including use of digital camera equipment and a badge printer, and coordination of badge activation and distribution of new or replacement badges.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
