Email Marketing Specialist, Early Career

Encore Capital Group • San Diego, CA

4d

About The Position

MCM is seeking an early-career Email Marketing Specialist to join its Digital Marketing team. The role supports email marketing strategy and campaign execution, with a focus on communicating effectively with consumers, improving campaign outcomes, and using data to guide decisions. It calls for strong collaboration, multitasking, curiosity about data, and an interest in continuous improvement in a fast-moving environment. The position is described as ideal for a recent college graduate with 1–2 years of email experience.

The specialist will monitor and analyze email engagement and conversion results, validate audiences and investigate data issues using SQL and reporting tools, and create campaign reports and dashboards. The role also involves ensuring email designs work across devices and clients, proofreading content, creating and maintaining email proofs and a library, conducting UAT and render testing, and researching content and customer engagement trends. The specialist will work with analytics, data, and other cross-functional teams, support troubleshooting and vendor tickets, and investigate and document delivery, segmentation, data, and performance issues.

Applicants must have current authorization to work in the United States on a full-time basis. The role offers an annual salary of $70,304 to $72,000, with the amount depending on office location, relevant experience, skills, and competencies. The employer describes benefits including incentives or an annual bonus, paid training and development, tuition assistance, healthcare plans, wellness offerings, paid volunteer time, retirement savings, paid leave and support for new families, team-building events, holidays, and paid time off.

Requirements

• Bachelor’s degree in marketing, advertising/public relations, communications, analytics, or a related field.
• Excellent communication, proofreading, and writing skills.
• Strong attention to detail and organizational skills.
• 1–2 years of B2C marketing experience, preferably in financial services or fintech.
• Good understanding of email regulations, best practices, and compliance across international regulatory regimes.
• Familiarity with content and layout design tools.
• Experience using SQL for data analysis, audience validation, troubleshooting, and reporting.
• Familiarity with HTML and a CMS.
• Familiarity with marketing automation platforms.
• Strong analytical and problem-solving skills, including the ability to interpret campaign performance data and turn findings into actionable recommendations.
• Current authorization to work in the United States on a full-time basis.

Responsibilities

• Contribute to and support the overall email marketing strategy.
• Comply with email marketing laws and regulations.
• Monitor, analyze, and report on campaign performance, including engagement and conversion metrics, and identify trends and optimization opportunities.
• Use SQL and reporting tools to validate campaign audiences, investigate data issues, and support campaign performance analysis.
• Ensure email designs and layouts are optimized, user-friendly, and mobile-friendly.
• Proofread emails for clarity, grammar, and spelling.
• Create email proofs and maintain the email library.
• Perform UAT and email-render testing across devices, email clients, and ISPs to ensure emails render correctly for most subscribers.
• Research content, customer engagement trends, and campaign performance data to improve email effectiveness and business outcomes.
• Collaborate with analytics, data teams, and other cross-functional partners.
• Assist with internal technical support and troubleshooting, and submit tickets to Pega, SendGrid, and Marketo.
• Develop an understanding of MCM consumer data, customer segmentation, and systems of record, using data insights to improve targeting and campaign effectiveness.
• Create and maintain campaign performance reports and dashboards to support data-driven marketing decisions.
• Investigate and document email delivery, data, segmentation, and campaign performance issues; identify root causes and drive resolution with cross-functional teams.

Benefits

• Monthly incentives or an annual bonus.
• Paid training and development programs, including MCM Academy.
• Tuition assistance for relevant degree programs or coursework.
• Comprehensive healthcare plans and options.
• Fitness membership reimbursements, Weight Watchers, wellness rewards, and other wellness offerings.
• Up to eight hours of paid time off annually for volunteering.
• Volunteer grants and matching financial donations of up to US$2,500 per employee annually.
• Retirement savings.
• Company-paid leave for new arrivals, new parent flex time, and child backup care options.
• Company-sponsored team-building events.
• Paid and floating holidays and generous paid time off.
• Wellness and mental health initiatives.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level