Elite Stylist

Ulta Beauty, Inc.•Woodbury, MN

About The Position

The Elite Stylist engages with guests, consults on hair care needs, and recommends products and services. The role delivers professional beauty services with an emphasis on the guest’s total look, while supporting the Experience Manager and Assistant Services Manager. The position focuses on performance, people, and process, and calls for a passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge. The stylist performs a range of salon and beauty services, builds guest relationships and clientele, and contributes to service and retail sales goals. They support store events and marketing initiatives, stay informed about industry trends and products, and partner with salon and retail colleagues to provide a well-rounded guest experience. The role also requires following company procedures, service protocols, safety and sanitation requirements, and state board guidelines; maintaining salon and store operational standards; and protecting company assets. The position requires a cosmetology license and previous relevant work experience. The schedule is flexible and includes days, evenings, weekends, and holidays. Working conditions include continuous mobility, lifting or moving up to 10 pounds, frequent bending, reaching, and twisting, prolonged standing, and continuous coordination and manipulation of objects.

Requirements

  • Cosmetology license.
  • Previous relevant work experience.
  • Proficiency in current salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, brow services, and ear piercing where applicable, or aptitude to develop skills in these service categories.
  • Proficiency in using the equipment and chemicals needed for technical work.
  • Proficiency in demonstrating, recommending, and selling professional hair care and makeup products.
  • Developed communication skills.
  • Ability to work independently and as part of a team.
  • Ability to build and maintain strong customer relationships and clientele.
  • Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Responsibilities

  • Perform hair and beauty services, including hair design, haircuts, color, texture services, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, brow services, and ear piercing where applicable.
  • Meet or exceed the average weekly sales goal of $1,900 and productivity goals for hair services; contribute to store retail and service sales, guest loyalty, credit, and retail shrink goals.
  • Demonstrate products to guests to support sales and the guest service experience.
  • Support in-store events, promotions, and marketing initiatives.
  • Stay informed about industry trends, products, and services during work time, including their ingredients and benefits.
  • Maintain prompt and regular attendance.
  • Develop guest relationships through consultations and appropriate retail and service recommendations.
  • Serve all guests, including walk-ins, in a timely and efficient manner.
  • Partner with skin therapists and the retail team to provide a well-rounded guest experience.
  • Build professional relationships with peers and brand partners to collaboratively deliver exceptional guest service.
  • Share information about the guest loyalty program, credit, and the Ulta Beauty app with guests in the salon and salesfloor.
  • Attend mandatory trainings and meetings for continuous professional development.
  • Follow and ensure compliance with company policies, procedures, and standards.
  • Follow safety, sanitation, infection control, and state board guidelines before, during, and after services.
  • Follow established service protocols to provide a consistent guest experience.
  • Use booking and clientele systems to book return services and events.
  • Communicate supply needs to the Experience Manager and ensure guest readiness.
  • Maintain operational standards and cleanliness in the salon and assigned store areas.
  • Adhere to the Ulta Beauty dress code.
  • Protect company assets by following loss prevention practices and providing exceptional guest service.
  • Complete other operational tasks as directed.

Benefits

  • Eligible associates may earn overtime pay as required by applicable law.
  • Service guests may pay tips.
  • Full-time positions are eligible for paid time off, health, dental, vision, life, and disability benefits.
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