Elite Stylist

Ulta Beauty, Inc.•Albertville, AL

14d

About The Position

The Elite Stylist engages with guests, consults on their hair care needs, and recommends products and services. The role delivers quality professional services with an emphasis on the guest’s total look. The Elite Stylist supports the Experience Manager and Assistant Services Manager, focusing on performance, guest service, and operational processes and compliance. The position calls for a passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge. The stylist performs a range of salon and related services, builds guest relationships and clientele, supports retail and service sales, and contributes to store goals. They follow service protocols, safety and sanitation procedures, state board guidelines, company policies, and operational standards. Applications are considered on an ongoing basis.

Requirements

Cosmetology license.
Previous relevant work experience.
Proficiency with current salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, brow services, and ear piercing where applicable, and/or aptitude to develop skills across service categories.
Proficiency using equipment and chemicals needed for technical work.
Proficiency demonstrating, recommending, and selling professional hair care and makeup products.
Developed communication skills.
Ability to work independently and as part of a team.
Ability to build and maintain strong customer relationships and build clientele.
Ability to work a flexible schedule including days, evenings, weekends, and holidays.
Ability to remain mobile and stand for long periods during a shift; continuously lift or move up to 10 pounds, and frequently bend, reach, and twist; continuous coordination and manipulation of objects.

Responsibilities

Perform hair and related services, including hair design, haircuts, color, texture, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, brow services, and ear piercing where applicable.
Meet or exceed the average weekly sales goal of $1,900 and productivity goals for hair services; contribute to store retail and service sales, guest loyalty, and retail shrink goals.
Demonstrate products to guests to support sales and the guest service experience.
Support in-store events, promotions, and marketing initiatives.
Stay informed about industry trends, products, and services and their ingredients and benefits during work time.
Maintain prompt, regular attendance.
Build guest relationships through consultations and appropriate retail and service recommendations.
Serve all guests, including walk-ins, in a timely and efficient manner.
Partner with skin therapists and the retail team to provide a well-rounded guest experience.
Build professional peer and brand partner relationships that support collaborative guest service.
Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app.
Attend mandatory trainings and meetings for ongoing professional development.
Know and ensure compliance with company policies, procedures, and standards.
Follow safety, sanitation, and infection-control procedures and state board guidelines before, during, and after services.
Follow established service protocols to provide a consistent guest experience.
Use booking and clientele systems to book return services and events.
Communicate supply needs to the Experience Manager and ensure guest readiness.
Maintain cleanliness and operational standards in the salon and other assigned areas, including the salesfloor, restrooms, backroom, and break area.
Follow the Ulta Beauty dress code.
Protect company assets by following loss prevention practices and providing exceptional guest service.
Complete other operational tasks as directed.